ACCESS
Current state of access and information capabilities – Level 2 and 3
CORE APPLICATIONS
INFORMATION
SECURITY AND INFRASTRUCTURE
Key Insights:
Channels and Devices
Integration and Interoperability
Capacity is the major challenge associated with devices and channels at NSLHD: ► Staff do not always have access to the right equipment in each clinical situation. ► A number of devices are limited to a location or a use-case (e.g. robots, kiosk). ► Many systems have not been designed or rendered for use on mobile devices. ► The lack of tools to track and manage devices through their lifecycle creates an administrative and financial burden. Analytics and reporting is embedded well within the organisation but further optimisation is needed as: ► To gain insights from data, multiple data sources need to be combined manually. ► Extracting data from systems, particularly statewide systems, is difficult and not timely. Data must be live and always available and accessible. ► Data literacy across the LHD must be enhanced to allow people to better utilise data and analytical tools. ► The Integration and interoperability function has ageing infrastructure that should be refreshed. Multiple integration engines across clinical and building management exist.
Information Exchange
Devices
Channels
Desktop Applications
Phone, Fax Printers
Web
Radios & Pagers
Enterprise Service Bus
Interactive Video Message (IVR)
Paper/Mail & Scanned Letter
Desktop/Laptops
Mobile Devices
Message Management
Short Message Service (SMS)
Robots
Portal
Barcode Scanner
Registry
Medical Devices
Social Media
Digital Screens
Integration and Application Programming
Kiosk
Digital Camera
eForms
Mobile Applications
Smart Devices, Implants, Wearables
Data and Analytics
Data
Analytics
Reporting
Information Management
Mandatory Reporting
Data Management
Data Warehousing
Data Visualisation
Operational Reporting
Knowledge Management
Data Self Service Business Intelligence
Mature Digital Capability
Digital Capability in place but gaps exist
Manual process
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