OCTOBER

NCB NEWS Employee Digital Magazine

Christopher Mastromano Chief Executive Officer

Breast Cancer Awareness Month

ANCC Pathway to Excellence® Program

OCTOBER 2022

TOP FEATURES 01

CEO MESSAGE Breast Cancer is the leading cause of death in women. NYC Health + Hospitals/North Central Bronx is committed to raising awareness and funds to mitigate this critical disease. ABORTION FUNDS AND SERVICES Governor Hochul Announces $13.4 Million Awarded in the Second Round of Abortion Provider Support Fund. ANCC PATHWAY TO EXCELLENCE PTE® A Culture of Excellence allows Nurses to practice at their best. The ANCC Pathway to Excellence PTE® Framework provides a set of standards to enable hospitals to build a culture of excellence. October is Breast cancer Awareness Month. Team NCB HOPE coordinated engaging fundraiser events to generate funds and increase awareness about the disease. All funds raised benefit the American Cancer Society. BABY FRIENDLY® DESIGNATION NYC Health + Hospitals/North Central Bronx Receives Prestigious Baby Friendly® Designation. MAKING STRIDES FOR BREAST CANCER

NYC Health + Hospitals/North Central Bronx | October 2022

The NCB News Employee Digital Magazine is an internal monthly publication designed to communicate, inspire, engage, and connect employees at NYC Health + Hospitals/North Central Bronx to valuable wellness content, plus relevant hospital information, updates, and events.

NYC Health + Hospitals/North Central Bronx A Great Place to Work | A Great Place to Receive Care

Editor In-Chief & Graphic Design Keisha Gilles Director, Communications, Public Affairs & Community Relations

Photography & Curators Titus Rawle Assistant Director, Communications & Public Affairs

Dominique Maddox Photographer & Social Media Manager

Yris Caban Community Associate

NYC Health + Hospitals/North Central Bronx | October 2022

"Healthcare is about people who selflessly and heroically deliver it in the face of adversity with compassion."

CEO's Message October was Breast Cancer Awareness Month. The Centers for Disease Control and Prevention states Breast Cancer is the second most common cancer among women in the United States, and 42,000 women and 500 men in the U.S. die each year from this critical disease. I am proud to participate in the American Cancer Society’s Real Men Wear Pink Campaign. Throughout the month, NYC Health + Hospitals/North Central Bronx raised funds for the American Cancer Society and provided education and resources to raise awareness to mitigate this dreadful disease. Thank you to each of you who participated in the Breast Cancer Awareness Walk. Your dedication to healthcare is recognized and valued. Join me in congratulating the Women's Health team for Upholding the Highest Standards of Infant Feeding Care and receiving the prestigious Baby-Friendly® re-designation. Also, I am proud to announce that NYC Health + Hospitals/North Central Bronx facility has been awarded over $254,888.00 for 2023 to expand access to abortion services. The monies were included in New York Governor Kathy Hochul's second round of awardees from the Abortion Provider Support Fund, building on the commitment to ensure safe abortion access and family planning services for all New Yorkers. Lastly, I want to acknowledge the great work of our Nursing team at NCB as they navigate their journey on ANCC Pathway to Excellence® Program. This is a fantastic endeavor. The American Nurses Credentialing Center (ANCC) Pathway to Excellence Program recognizes a healthcare organization's commitment to creating a positive practice environment that empowers and engages staff. Stay tuned for nursing events and updates on Pathway to Excellence®. It's unbelievable how quickly October flew by. Congratulations to all the departments who coordinated activities to celebrate the various healthcare and department observances highlighting the great work you all do at NYC Health + Hospitals/North Central Bronx to enhance patient-centered care. Thank you for all that you do!

Reminder to get your flu shot if you haven't done so already. Stay safe and healthy.

Christopher Mastromano | Chief Executive Officer Christopher Mastromano

NYC Health + Hospitals/North Central Bronx | October 2022

ANCC Pathway to Excellence PTE® Journey Cultivating a Healthy Practice Environment

"In October, NYC Health + Hospitals was represented at the Magnet conference attended by 11,000 nurses worldwide. Many of our sister hospitals shared poster and podium presentations at the conference. It was an empowering and humbling experience. I am encouraging you and your teams to attend professional conferences for your growth and enriching experience. Invest in yourself and lead by example. Let's bring back what we learned from our amazing professionals worldwide." Neena Philip, DHA | Chief Nursing Officer

Leading NYC Health + Hospitals/North Central Bronx on the “Pathway to Excellence” is our team of Dedicated Nursing Educators! Our pride and honor come from their Exceptional Performance.

The "Pathway to Excellence" is our priority goal, thus we must now strengthen our team to achieve it. We sincerely offer our nursing team a deep appreciation for their tireless work ensuring a safe, high-quality, and positive patient experience.

Safety Prioritize both patient and nurse safety Shared-Decision Making Creates opportunities for direct care nurses to network, share ideas, be involved in decision- making Leadership Supports shared governance environment

Professional Development Ensure nurse competence with mentoring and life-long learning Well-Being Culture of recognition, promote physical and mental health Quality Person and family-centered care, evidence based care, continuous improvement.

NYC Health + Hospitals/North Central Bronx | October 2022

Congratulations NCB TEAM

For Earning Prestigious "Baby-Friendly” Designation

NYC Health + Hospitals/North Central Bronx Receives Prestigious Baby-Friendly Designation

We are extremely proud to be recognized for the hard work of our team members throughout the Baby-Friendly® process. NCB is committed to providing the support, education and resources moms need to successfully initiate breastfeeding and continue breastfeeding when they leave our care.”

NYC Health + Hospitals/North Central Bronx is proud to announce that we have achieved the highly prestigious international Baby-Friendly® designation after a rigorous review process conducted by Baby-Friendly® USA, the organization responsible for bestowing this certification in the United States. This distinguished honor demonstrates that NCB is adhering to the highest standards of care for breastfeeding mothers and their babies. These standards are built on the Ten Steps to Successful Breastfeeding, a set of evidence-based practices recommended by the World Health Organization (WHO) and the United Nations Children's Fund (UNICEF) for optimal infant feeding support in the precious first days of a newborn’s life. The positive health effects of breastfeeding are well-documented and widely recognized by health authorities worldwide. For example, the Surgeon General’s 2011 Call to Action to Support Breastfeeding stated that “Breast milk is uniquely suited to the human infant’s nutritional needs and is a live substance with unparalleled immunological and anti-inflammatory properties that protect against a host of illnesses and diseases for both mothers and children.” NYC Health + Hospitals/North Central Bronx joins a growing list of more than 20,000 Baby- Friendly® hospitals and birth centers throughout the world, [insert current number listed on BFUSA’s homepage] of which are in the United States. These facilities provide an environment that supports breastfeeding while respecting every woman’s right to make the best decision for herself and her family. As the accrediting body and national authority for the Baby-Friendly® Hospital Initiative (BFHI) in the United States, Baby-Friendly® USA is responsible for upholding the highest standards in infant feeding care by coordinating and conducting all activities necessary to confer the prestigious Baby- Friendly designation and ensure the widespread adoption of the BFHI in the US. Learn more about Baby-Friendly® USA and the BFHI at www.babyfriendlyusa.org .

NYC Health + Hospitals/North Central Bronx | October 2022

CONGRATULATIONS! NCB TEAM For receiving Abortion Provider Support Funds

GOVERNOR HOCHUL ANNOUNCES $13.4 MILLION AWARDED IN THE SECOND ROUND OF ABORTION PROVIDER SUPPORT FUND

Governor Kathy Hochul today announced $13.4 million awarded in the second round of the Abortion Provider Support Fund to 37 providers, covering 64 clinical sites to further expand access to abortion services in New York. The second round of funding builds on the Governor's commitment to ensure safe abortion access for all New Yorkers by expanded eligibility to include family planning providers that were not awarded funding during phase one, other licensed healthcare providers, and independent clinics. "New York State is committed to protecting reproductive rights, and as other states wage a war on abortion access we will continue to be a safe harbor," Governor Hochul said. "To ensure access to reproductive health care, we must provide the resources and support providers need. I will not stand by and allow women to be subjected to government- mandated pregnancies."

NYC Health + Hospitals/North Central Bronx | October 2022

ABORTION CARE

NYC Health + Hospitals/North Central Bronx 3424 Kossuth Avenue | Bronx, NY 10467

(718) 519-5000 @NorthCentralBronxHosp

Mifepristone: You take the first medicine, mifepristone, in the office with us or at home. Misoprostol (Cytotec™): You take a second medicine one or two days later at home. These two medications work together to safely and effectively end the pregnancy To make an appointment to receive detailed counseling about your options, please call: (718) 519-5000. Medication abortion (Pill abortion) Medication can be used to end a pregnancy up to 11 completed weeks of pregnancy (77 days). PROCEDURE ABORTION Surgical abortion options depend on the length of the pregnancy (gestational age) and other health considerations. Depending upon these factors, the abortion can be completed in a single visit or require more than one visit. We will explain your options and work with you to make a plan. We will also explain what you can expect during and after treatment.

NYC Health + Hospitals/North Central Bronx offer abortion care (termination of pregnancy). Depending on various criteria seen below, this can be done by medication or procedure. We are committed to providing a safe and supportive environment. During the process, you will experience strong cramping and heavy vaginal bleeding for several hours, followed by cramping and bleeding similar to a heavy period. After the medication abortion, it is normal to continue to have some spotting and/or light vaginal bleeding for approximately two weeks and sometimes up to a month. You will need a follow-up appointment one to two weeks later to ensure that the abortion is complete. This can be done in person or by televisit (telephone visit). Medication abortion is approximately 95 percent effective. You may ovulate as soon as two weeks after an abortion. If you would like to avoid future pregnancy, we can provide contraceptive options that are appropriate for you. Counseling and support options are available to help you throughout the process.

Pain management options are available to you and may include:

Local anesthetic with numbing medication around your cervix Oral or injectable medications to help you relax and to help control pain Moderate sedation with intravenous (IV) medication Deep sedation and general anesthesia (available in the operating room)

Welcome!

Join us in Welcoming New Nursing Leaders to North Central Bronx NYC Health + Hospitals/North Central Bronx | October 2022

At NYC Health + Hospitals/North Central Bronx, it's our goal to recruit healthcare leaders who align with our health system's mission, vision, and values. Join us in welcoming the newest members to the NCB Nursing Team!

We are pleased to announce the appointment of Kaneesha Knight, RN, as Assistant Director of Nursing at NYC Health + Hospitals/North Central Bronx. Ms. Knight graduated from Tuskegee University, receiving a Bachelor’s in Nursing in 2013. She recently received her

We are pleased to announce the appointment of Kofi Owusu as the Director of Patient Flow and Nursing Operations at NYC Health + Hospitals/North Central Bronx. Mr. Owusu holds a Bachelor of science in nursing as a second degree from the College of New Rochelle. He attended Pace University, where he completed his Master of Science in Nursing and is currently pursuing his Doctor of Nursing Practice (DNP). Mr. Owusu has a strong passion for patient care and improving healthcare outcomes. He has served in many capacities, including nursing leadership and in-patient flow within healthcare for leading organizations such as New York Presbyterian Cornell, Columbia, and NYC Health + Hospitals/Lincoln. We are thrilled that he has accepted this role.

Master’s of Nursing in Education from Chamberlain University in April 2020.

Ms. Knight launched her career in Alabama, where she gained her first year of nursing experience at her hometown hospital and later secured employment at the University of Birmingham Hospital. Ms. Knight began travel nursing in 2014 on a tour that took her to Virginia, Texas, Iowa, Alabama, and New York City. Her experience ranges from Hematology/Oncology and Adult Leukemia to Bone Marrow Transplant and Medical Surgical/Cardiology. We are thrilled that she has accepted this role.

NYC Health + Hospitals/North Central Bronx | October 2022

BREAST CANCER Awareness Month

NYC Health + Hospitals/North Central Bronx | October 2022

Let's talk about PINK OCTOBER BREAST CANCER AWARENESS MONTH If you put off getting a mammogram during the pandemic, here’s why it’s time to schedule one. Are you overdue for a mammogram? Getting this breast cancer screening every year helps your doctor spot signs of cancer long before you may notice any changes in your breasts. Like many people in the U.S., you may have put off your usual check-ups and screenings during the COVID-19 pandemic. In fact, you may be one of the 382,000 women who missed breast cancer screenings between March 2020 to March 2021. But even though the virus hasn’t quite gone away, it is safe to get a mammogram once again—and it’s important to do so. If it’s been a while since you had a mammogram, these 6 reasons just may convince you to pick up the phone and make an appointment: You may have breast cancer even if you haven’t felt a lump. You may not be able to feel a lump if it’s small or deep inside your breast. Luckily, mammograms can show lumps and other changes in the breasts that can be caused by cancer before they’re otherwise felt. The screenings use low dose X-rays that give doctors a look at the inside of your breasts. The sooner cancer is caught, the better. Your chance of surviving breast cancer is much better if the cancer is found early. The five-year survival rate is 99% if the cancer is found before it spreads outside the breast, according to the National Breast Cancer Foundation. If found early, your doctor may only need to remove the lump instead of the entire breast. You may be more likely to get breast cancer if family members had it. Your chance of getting breast cancer could be higher if someone else in your family had the cancer. If your mother, daughter or sister had breast cancer, your risk could be nearly double. Keep in mind, however, that you can also get breast cancer even if no one in your family has ever had it. The older you are, the higher your risk of breast cancer. You can get breast cancer at any age, but it’s more likely to happen as you get older. The Centers for Disease Control and Prevention (CDC) reports that most breast cancers happen in women over 50. The American Cancer Society® suggests starting yearly breast cancer screenings between ages 40 to 44. Besides age and family history, there are other things that may increase your risk. According to the CDC, factors that may raise your risk of breast cancer are dense breasts, having breast cancer in the past, radiation treatment of the chest or breasts, starting your period before age 12 or starting menopause after age 55. Talk to your doctor about your risk factors. Mammograms are quick and easy. Getting a mammogram usually takes only 30 minutes or less. Most places that provide screenings offer a choice of appointment times so you can select a time that’s most convenient for you. You might be able to get a screening during your lunch hour, before or after work, or on the weekend.

NYC Health + Hospitals/North Central Bronx | October 2022

Let's join together in stopping the killer before it starts.

NYC Health + Hospitals/ North Central Bronx has raised just under 3000 dollars for cancer research. The funds was raised from donations and sales in the lead-up to the team NCB HOPE’s participation in the Cancer Walk on Sunday, October 23rd. The walk was among several activities the leading Bronx hospital was involved with as part of the hospital’s commitment to cancer awareness. Funds to support the work of the American Cancer Society were also generated through sales of various items, raffles, and bingo games. Employees are encouraged to support planned fund-raising activities, which will continue until the end of the year. A group photograph of staff wearing pink was taken on Friday, October 21st, to shore-up NCB’s support for the fight against cancer. The CDC has reported that breast cancer alone has claimed the lives of about 42,000 women and 500 men in the U.S. each year. NCB offers Breast Services geared at preventing, caring for, and managing breast disease while providing regular imaging through mammography and ultrasound. A message to employees in this edition of the NCB Magazine from Christopher Mastromano, CEO, praised team NCB’s participation in cancer awareness. “An impressive stand out in October was our collaboration and support for Breast Cancer Awareness,” CEO Mastromano said. “As team captain, I am extremely impressed because team NCB showed up.” NYC Health + Hospitals/North Central Bronx | October 2022

NYC Health + Hospitals/North Central Bronx | October 2022

SCHWARTZ ROUNDS

About The Schwartz Center Schwartz Rounds are the brainchild of Boston attorney, father and husband Ken Schwartz. At 40 years old, Ken was diagnosed with advanced lung cancer. During the many months of his ordeal, Ken was struck by the powerful human connection which lies at the very heart of healthcare. Shortly before he succumbed to his illness, he founded the Schwartz Center. Its mission is to provide all healthcare workers with the resources, strategies, and support to strengthen that connection and help us infuse compassion into every interaction.

NYC Health + Hospitals/North Central Bronx | October 2022

SCHWARTZ ROUNDS

"The Harm in Caregiving"

On Wednesday, October 26th, NYC Health + Hospitals/ North Central Bronx hosted the latest in a series of Schwartz Rounds on the topic “The Harm in Caregiving.” The event attracted caregivers from various departments and Health + Hospitals facilities. The Care Experience team hosted the event in conference room 1718, where attendees shared their experiences, thoughts, and feelings. Schwartz Rounds sessions help strengthen the caregiver-patient relationship. A comprehensive evaluation published in the prestigious journal Academic Medicine proves that the program has a unique and profound impact on caregivers and host organizations. NCB is a member of the Schwartz Center and has the backing of the Greater New York Hospital Association. (GNYHA)

NYC Health + Hospitals/North Central Bronx | October 2022

Congratulations, Esther Rani Devadoss, RN. Nurse Devadoss submitted a presentation that was selected for an in-person oral presentation at a Sigma conference next year. She will present “Impact of the Patient Flow Nurse Role in an Acute Care Setting” at next year’s Sigma conference. Way to go, Nurse Devadoss! We are NCB strong! NYC Health + Hospitals/North Central Bronx | October 2022

I-CARE RECOGNITION

CONGRATULATIONS!

Gregory Hoge, MD, PhD, Academic Hospitalist Jacinth Ruddock, MD, Primary Care Physician

Beverly Johnson, MD, Rheumatologist Sigi Darla, MD, Primary Care Physician Lewis Steinberg, MD, Hematology & Oncology Attending Priyanka Renil, NP

INTEGRITY|COMPASSION ACCOUNTABILITY|RESPECT EXCELLENCE

National Healthcare Quality Week

Snapshot of successes in Quality over the year

US News & World Report Honor Roll: Congestive Heart Failure (Jacobi/NCB), Pneumonia (NCB) COPD (Jacobi), Diabetes (Jacobi) American Heart Association Get With The Guidelines Heart Failure Gold (Jacobi/NCB), Type 2 Diabetes Honor Roll (Jacobi/NCB), Resuscitation Gold (Jacobi), Stroke Gold Plus (Jacobi) Improved Leapfrog Grade Received American College of Surgeons Quality Verification Developed a single Hospital QAPI plan/evaluation that showcases efforts on both campuses Between Q2 2018 and Q2 2022, Jacobi/NCB has submitted 128 PI templates to the Board Launched Quality Academy Cohort #1 & Healthcare Administrative Scholars Program (HASP) Cohorts 3 & 4 Implementation of Plain Language Codes across both campuses Initiated VOICE Reporting System, including training of all staff Successful bi-campus Joint Commission Triennial Survey Application of an equity lens to 100% of root cause analysis, patient grievances, and PI projects The integration of a quality/safety curriculum into several residency programs First to pilot the “ICU-Move” mobility program

NYC Health + Hospitals/North Central Bronx | October 2022

National Healthcare Quality Week

Some great things anticipated ahead

Standardized meeting minutes for all committees/departments that report to MEC and QAPI Continue down our ANCC Pathway to Excellence journey Spread of the ”ICU-Move” mobility program to additional critical care units Launch of our multi-pronged CMS Star Rating improvement effort Development of a Patient Safety capacity building curriculum for staff, including HASP Revision of the peer-review process to ensure transparency and equity Planetree Person-centered Excellence recognition (Jacobi) Adoption of RCA2 methodology Exploration of strategies to sustain performance improvement and corrective action gains Initiation of Quality Academy cohort #2, including non-clinical participants and increased facilitator pool Completion of a bi-campus efforts to improve ambulatory REAL/SOGI data collection Revision of Quality reporting structure to align committees, rejuvenate committee composition and strengthen participant pipeline across both campuses Rejuvenation of Good Catch Celebrations Graduation of our first facility-based Clinical Leadership Fellow

NYC Health + Hospitals/North Central Bronx | October 2022

JUST BECAUSE YOU CAN'T SEE IT DOESN'T MEAN IT'S NOT THERE. Mental illness isn't always easy to see. 2 out of 3 people suffering from mental illnesss suffer in silence.

YOUR MENTAL HEALTH MATTERS! Eat Well | Talk About Your Feelings Take a Break | Care for Others Ask for Help Employee Resource Center NYC Health + Hospitals/North Central Bronx | October 2022

Scan Here to Visit NCB Hospital Website

JOIN OUR TEAM At NYC Health + Hospitals/North Central Bronx, we offer the best of care – in the best of places. You can count on us for state of the art medical care, delivered with compassion, dignity, and respect. NYC Health + Hospitals’ employees work together to provide comprehensive, personalized care for all New Yorkers. NYC HEALTH AND HOSPITALS OFFERS A COMPETITIVE BENEFITS PACKAGE THAT INCLUDES:

We are committed to providing a person-centered care environment and are looking for individuals that exemplify our ICARE (Integrity, Compassion, Accountability, Respect, and Excellence) values. NYC Health + Hospitals is an Equal Opportunity Employer. M/F/D/V Comprehensive health benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Loan Forgiveness programs for eligible employees Paid Holidays and Vacation in accordance with employee’s Collectively bargained contracts College tuition discounts and professional development opportunities Multiple employee discount programs

@NorthCentralBronxHosp

NYC Health + Hospitals/North Central Bronx | October 2022

Selfcare

Recharge Your Emotional Battery this week

Wellness is much more than merely physical health, exercise, or nutrition. It is the full integration of physical, mental, and spiritual well-being.

NYC Health + Hospitals/North Central Bronx | October 2022

PRACTICE SELF-CARE – 7 WAYS TO DO IT

Escape from reality: Give yourself a break from your usual routine by visiting a museum, scheduling an afternoon at a spa, reading a book, taking a nap or playing a video game. Make a date: One-on-one time with your spouse or partner is crucial for a healthy relationship. Getting out of the house for a few hours is ideal, but there’s no reason why you can’t enjoy an at- home date night after the kids are asleep. Find time for friendships: Friends make life more rewarding and offer much-needed support and companionship. Regular get-togethers, whether they’re in-person or virtual, can provide laughs, a shoulder to lean on or a way to feel connected to life outside your family. Educate yourself: It’s never too late to master a new language, learn how to paint or take up snowboarding. Find something you’ve always wanted to do and then give yourself the time to learn how to do it – or do it better. Get moving: Exercise is an excellent way to reduce stress and improve your health. Walking, biking and running are inexpensive forms of exercise that help reduce stress. These activities will also give you some alone time to recharge and regroup. Improve your diet: Prepared foods and packaged snacks will satisfy your hunger pangs, but these foods can make you feel sluggish. Swap convenience foods and sugary or salty snacks for foods such as fruits, vegetables, whole grains, low-fat dairy and lean meats for more staying power. Take care of your health: Women often make their family’s healthcare needs a priority while neglecting their own health. In fact, 78% of women surveyed by Healthy Women and Working Mother magazine reported putting off healthcare appointments because they were too busy managing their family’s needs. Making (and keeping) well-visits, dental, vision, therapy and other healthcare appointments is essential for maintaining your physical and mental health. Feeling overwhelmed or stressed? That’s a sign that you need some “me” time. Self-care doesn’t require hours, although the more time you can devote to it, the better. In fact, all you need is a few minutes per day to relax and recharge. Find time each day for any of the things on this list:

NYC Health + Hospitals/North Central Bronx | October 2022

BBQ celebration EMPLOYEE APPRECIATION

Thanks for all that you do!

NYC Health + Hospitals/North Central Bronx | October 2022

INFECTION PREVENTION FAIR

NYC Health + Hospitals/North Central Bronx | October 2022

THANKS FOR ALL THAT YOU DO!

NYC Health + Hospitals/North Central Bronx | October 2022

PHARMACY WEEK 2022 THANKS FOR ALL THAT YOU DO!

NYC Health + Hospitals/North Central Bronx | October 2022

DEPRESSION SCREENING EVENT DEPRESSION SCREENING EVENT Your Mental Health Matters!

NYC Health + Hospitals/North Central Bronx | October 2022

Preventing & Managing Crisis Situations Training

@NorthCentralBronxHosp #NCBStrong

OCCUPATIONAL HEALTH SERVICES 6th Floor | 6B04 8:00 AM to 4:00 PM FLU VACCINE AVAILABLE Monday to Friday NCB CAMPUS

Get a Flu Shot Today

NYC Health + Hospitals/North Central Bronx | October 2022

Submit Your News Stories! Communications & Public Affairs Jacobi Campus | Building 4 - 7N1 Phone: (718) 918-3827 Email: JacobiNCBPublicAffairs.nychhc.org NCB NEWS Want to be featured in the Magazine?

@NorthCentralBronxHosp

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