CORPORATE CITIZENSHIP
INTRODUCTION
SUSTAINABILITY OBJECTIVES AND STRATEGY
ENVIRONMENTAL
GOVERNANCE AND TRANSPARENT REPORTING
APPENDICES
COLLEAGUES
ESRT prioritizes a safe and respectful workplace for our colleagues and invests in their health and well-being to attract, develop, and retain top talent. Our SVP, Human Resources Strategy and Operations; and SVP, Director of Energy and Sustainability, oversee our initiatives and policies in this area and report to the board quarterly on human capital management, talent attraction and retention, benefits, colleague engagement, health and safety, and community outreach, among other topics. Our colleague engagement efforts are founded on open and honest two-way communication, total wellness, and interdepartmental collaboration. We gather corporate and union colleague feedback through annual engagement surveys and departmental focus groups. We integrate this feedback into ESRT policies and practices. We host a variety of events for our colleagues to foster collaboration and camaraderie. SURVEYS Each year, we conduct an annual anonymous corporate and union Colleague Engagement Survey through a third-party survey administrator. We also conduct one colleague pulse survey per year to gather additional data and feedback. Our HR department performs both internal and external survey data analysis and conducts collaborative meetings to transparently present results, brainstorm ideas, and create actionable plans for improvement. In 2024, 100% of corporate colleagues and 96% of union colleagues participated in our annual Colleague Engagement Survey. We achieved an overall favorability rate of 87% (versus 84% average for other real estate companies that participated in the survey).
COLLEAGUE SATISFACTION Our commitment to our colleagues is exemplified by the results of our 2024 annual Colleague Engagement Survey.
98% of colleagues feel the
company is committed to a sustainable environment
93% of colleagues are proud to work at ESRT 96% of colleagues feel their coworkers treat each other with respect 98% of colleagues are proud of the quality of service we provide to our tenants 96% of colleagues feel accepted by their immediate coworkers 98% of colleagues feel the company encourages its colleagues to volunteer in the community
In 2024, ESRT was certified ‘A Great Place to Work®, for the second consecutive year, which recognizes organizations that create an outstanding colleague experience based on colleague feedback and independent analysis.
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2024 SUSTAINABILITY REPORT
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