TPA Arlington 2022 Workbook



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▶ SMART - Specific, Measurable, Achievable, Relevant, and Time Bound.  “Win ‘Best Firm to Work For’ each year.”Values - How do we do things? Unwavering principal’s that through action define our culture.  “40% of revenue from non-land/site development in 5 years.”  “Client feedback study shows ‘responsiveness’ score of 4.5/5.0 each year.”  “Develop a firm-wide training program tied to career progression with a budget in 2019 to implement by Q2 2020.”  “Win two national design awards annually.”

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