2
VA F
VA G
RWC 6
VA H
VA B
WC 10
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WC 9
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RWC 1
RWC 12
VA E
WC 8
RWC 11
WC 7
VA D
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RWC 2
RWC 6
VA B
WC 10
VA A
RWC 5
WC 9
planning your visit | accessibility
RWC 3
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disabled radar key toilets Toilets can be accessed using a Radar Key. Please ask stewards in the proximity of each toilet for a Radar Key. DISABLEDRADARKEYTOILETS 1 Level0:CentaurMainFoyer.Level 1: IstabraqBar 2 Under theHallofFame steps 3 One locatedon allfive levelson right sideofGrandstand 4 Groundfloor and levelone inBestMateStand 5 FirstAid 6 SeeYouThenBar (level 2) 11 GoldCup/FestivalRestaurant access from SeeYouThen terrace (level 2) 12 NewGrandstand All toilets above canbe accessedusing aRadarKey.Please ask stewards in theproximityof each toilet for aRadarKey. TOILETSWI HENLARGEDCUBICLES 7 GoldCup/FestivalRestaurantFoyer (level3) 8 BestMa eCaravanClub 9 HurdlersHall (level 1) 10 MandarinFoyer VA toilets with enlarged cubicles VIEWINGAREAS A OppositeBrightwellsArenaby the running rail B Level 2Terrace right sideofGranstand, outsideWingedOxBar C Level two,middleofBestMateStandbetween DesertOrchid/DawnRun D NewGrandstand E OutsideMandarinFoyer F Opposite theArkleStandby the running rail G SideofParadeRing -oppositeWeighingRoom viewing areas FIRSTAID
TOILETSWITHENLARGEDCUBICLES 7 GoldCup/FestivalRestaurantFoyer (level3) 8 BestMateCaravanClub 9 HurdlersHall (level 1) 10 MandarinFoyer
VIEWINGAREAS A OppositeBrightwellsArenaby the running rail B Level 2Terrace right sideofGranstand, outsideWingedOxBar C Level two,middleofBestMateStandbetween DesertOrchid/DawnRun D NewGrandstand E OutsideMandarinFoyer F Opposite theArkleStandby the running rail G SideofParadeRing -oppositeWeighingRoom
RWC HOSPITALITY
RWC 5
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VA
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RWC 1
FIRSTAID
DISABLEDRADARKEYTOILETS 1 Level0:CentaurMainFoyer.Level 1: IstabraqBar 2 Under theHallofFame steps 3 One locatedon allfive levelson right sideofGrandstand 4 Groundfloor and levelone inBestMateStand 5 FirstAid 6 SeeYouThenBar (level 2) 11 GoldCup/FestivalRestaurant access from SeeYouThen terrace (level 2) 12 NewGrandstand All toilets above canbe accessedusing aRadarKey.Please ask stewards in theproximityof each toilet for aRadarKey. TOILETSWITHENLARGEDCUBICLES 7 GoldCup/F stivalRestaurantFoyer (level3) 8 BestMateCaravanClub 9 HurdlersHall (level 1) 10 MandarinFoyer WC WC
VA H VIEWINGAREAS A OppositeBrightwellsArenaby the running rail B Level 2Terrace right sideofGranstand, outsideWingedOxBar C Level two,middleofBestMateStandbetween DesertOrchid/DawnRun D NewGrandstand E OutsideMandarinFoyer F Opposite theArkleStandby the running rail G SideofParadeRing -oppositeWeighingRoom
VA C
WC
RWC 4
H NewGrandstand I NewGrandstand
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VA F
DISABLEDRADARKEYTOILETS 1 Level0:CentaurMainFoyer.Level 1: IstabraqBar 2 Under theHallofFame steps 3 One locatedon allfive levelson right sideofGrandstand 4 Groundfloor and levelone inBestMateStand 5 FirstAid 6 SeeYouThenBar (level 2) 11 GoldCup/FestivalRestaurant access from SeeYouThen terrace (level 2) 12 NewGrandstand All toilets above canbe accessedusing aRadarKey.Please ask stewards in theproximityof each toilet for aRadarKey.
VA
RWC
H NewGrandstand I NewGrandstand
VA I
AT THE HOME OF JUMP RACING
FIRSTAID
RWC 12
VA E
WC 8
VA D
H NewGrandstand I NewGrandstand
VA G
VA B
WC 10
VA A
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RWC 3
THE 2017-18 JUMP SEASON INCLUDING THE FESTIVAL™ 13th -16th MARCH
RWC 11
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RWC 1
access for all TOILETS WITH ENLARGED CUBICLES 7 Gold Cup/Festival Restaurant Foyer (level 3) 8 Best Mate Caravan Club 9 Hurdlers Hall (level 1) 10 Mandarin Foyer FIRST AID WC WC planning your visit. We would always encourage those with mobility problems to travel by car rather than coach, minibus, limo or taxi. There are car parking charges for all racegoers on BetVictor Gold Cup day (£4 in advance or £5 on the day) and at The Festival (£12 per day in advance or £20 per day during the event) when Blue Badge holders will also be charged. Cheltenham Event Mobility Through the Event Mobility Charitable Trust we provide electric scooters and manual wheelchairs for the use of disabled, elderly and mobility impaired visitors to Cheltenham. These can be collected next to the North Entrance. To reserve an electric scooter or manual wheelchair in advance you can book online at eventmobility.org.uk, print out an advance booking form from the website or contact the office on 01386 725391 to request a form to be posted to you.
Cheltenham Racecourse aims to provide an accessible environment for all racegoers, including the elderly, those with young children or people with disabilities. Personal Assistant Admission Provided that you purchase a valid admission ticket for yourself, you are entitled to apply for one complimentary admission ticket for the same event for the person who is accompanying you as a personal assistant. The personal assistant must be able to provide you with appropriate assistance. Eligibility Those who receive one of the following benefits are eligible to apply for a free personal assistant ticket: a. Disability Living Allowance (DLA) b. Attendance Allowance (AA) c. Personal Independence Payment (PIP) d. Armed Forces Independence Payment (AFIP). Additionally people who are Registered Blind are also eligible. Assistance Dogs Assistance dogs are welcome to attend with their owners without additional charge subject to production upon entry of a valid identification document from Assistance Dogs (UK) or an equivalent international organisation. Disabled Car Parking, Coaches and Drop Offs The main parking area for Disabled Car Parking is Red 2 – please follow directional signage. This car park is situated near the steam railway train station and a buggy service operates on all race days between there and the North Entrance. We strongly advise racegoers to arrive early to secure a place in this reserved parking area as once it is full, Blue Badge holders will be parked in alternative locations. The drop-off and pick-up positions are a distance from the entrances and exits of the venue, so please do bear this in mind when DISABLED RADAR KEY TOILETS 1 Level 0: Centaur Main Foyer. Level 1: Istabraq Bar 2 Under the Hall of Fame steps 3 One located on all five levels on right side of Grandstand 4 Ground floor and level one in Best Mate Stand 5 First Aid 6 See You Th n Bar (level 2) 11 G ld Cup/Festival Restaurant access from See You Then terrace (level 2) 12 New Grandstand All toilets above can be accessed using a Radar Key. Please ask stewards in the proximity of each toilet for a Radar Key.
c h e lt e n h a m r a c e c o u r s e o f f e r s a v a r i e t y o f s e r v i c e s a n d fa c i l i t i e s t o m a k e s u r e e v e r y o n e h a s a g r e a t d a y o u t Disabled Toilet Facilities There a large number of disabled toilets across the site, as well as those with enlarged cubicles. All toilets can be accessed using a Radar Key. We recommend that you bring a Radar Key with you – these can be bought online. If you do not hold a Radar Key please ask the nearest steward who will assist you. Disabled Viewing Areas A number of disabled viewing areas are provided at Cheltenham including four in the Club Enclosure, two in the Tattersalls Enclosure and one in the Best Mate Enclosure. Hearing There is an induction loop facility around the auditorium of The Centaur and across all floors of The Princess Royal Stand (near the bars and the Tote outlets). First Aid Points The First Aid Centre is situated above the Pre-Parade Ring behind the Paddock Bar and Terrace. A member of staff will be able to direct you to the building. Where possible, we are happy to make special arrangements and assist with any requirements, but these must be made in advance of a race day. Please email cheltenham. accessibility@thejockeyclub.co.uk with any enquiries. H New Grandstand I New Grandstand VA
VIEWING AREAS A Opposite Brightw lls Arena by the running rail B Level 2 Terrace right side of Granstand, outside Winged Ox Bar C Level two, middle of Best Mate Stand between Desert Orchid/Dawn Run D New Grandstand E Outside Mandarin Foyer F Opposit the Arkle Stand by the running rail G Side of Parade Ring - opposite Weighing Room
RWC
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