Contents
Introduction 3
Growingour impact and influence 62
4 5 7 9 15 20
Who we are From the Chair From the Managing Director An introduction to our renewed business strategy Our Board Regulation and compliance
63 64 65 69 71 73 74 78 83 85
Our property portfolio Property development and asset management Newdevelopments South Australian Public Housing Transfer Our investment in disability Urban Choices Property report Pipelinedevelopments Partnering with the community A new fund for families fleeing violence A purpose-built swing for adults with disabilities
Developinga robust, resilient and agileorganisation 22
24 25 26 28
People, Culture and Communications report Developing our workforce Information Technology Property Development and Asset Management report
Implementing innovation 90
92 94 95 97 98 99
Our commercial capability Seven new a ordable homes in St Albans Research-led innovation Partnering with the community housing sector Inclusionary zoning Future directions; towards 2028
Transformingthe resident experience 30
Better understanding the resident journey Transforming Housing Choices for the next decade Resident Satisfaction Survey results Ouroperations National overview Victorian report Tasmanian report South Australian report The role of an Intensive Housing O cer
31 33 36 37 38 39 41 43 45 47 48 52 57
Thefinancials 101
101
Consolidated financial report Statement of Profit and Loss and Other
102 102 103
Comprehensive Income Statement of Cash Flow Statement of Financial Position
Our Resident Advisory Committees Communitydevelopment activities
Resident scholarships Community gardens
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