CaseStudy. Maintaining independence.
Weworkhardto identifywhenour residentsneedextra support.
Sadly, there are times when older residents do not receive the help they need until things get pretty bad. During a routine assessment, we discovered an 80-year-old resident who had no home or community supports, was isolated and in very poor health. They’d had several falls and their diet was very poor. This resident had been moved a year ago from a house that had been bulldozed and the living room was still stacked with unpacked boxes. Due to ill-health, they simply did not have the strength to organise their home. Our Intensive Housing O cer engaged the Regional Assessment Services from the Aged Care Assessment Team (ACAT) and a support package was put together. Meals-on-Wheels is now delivered three times a week and an easy-to-follow process is in place to make sure they take the medications they need.
A gardening service comes in every month and a care worker visits weekly to help with daily living. We organised an optometrist appointment for them to get new glasses and they’re looking forward to getting back into reading. Further plans include securing weekly visits from a nurse, installing a personal alarm and arranging a home phone for them. By working together with our partners, we were able to put together a support plan to make sure this resident can continue to live independently in their own home. The resident has expressed their happiness with the support they’re now receiving.
46
Transforming the resident experience |
Made with FlippingBook - professional solution for displaying marketing and sales documents online