Lincoln Hospital February Newsletter

LINCOLN FEBRUARY 2024

The second cohort to complete the person-centered certification are:

The criteria for person-centered care include: Partnering with patients and their loved ones, which can include shared decision- making, compassionate and empathetic communication, and having the patient identify their treatment goals. Increasing family involvement and presence in all aspects related to patient care. Supporting providers and staff, which can include emotional support and participation in decisions that impact their work. Tailoring care to meet the individual needs, values and preferences of patients and their loved ones. Making data-driven improvements, including data on clinical quality, patient experience, and staff and provider engagement and well-being. Certification was awarded to each location following a rigorous application process, and a site visit by representatives from Planetree International; focus groups with patients, families and staff; and a review of quality of care measures and patient outcomes. For more information on Planetree International’s Person-Centered Care

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NYC Health + Hospitals/Queens, Silver

NYC Health + Hospitals/Lincoln, Bronze

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NYC Health + Hospitals/Woodhull, Bronze

They are joined by our first cohort who received certification earlier this year.

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NYC Health + Hospitals/Bellevue, Silver

NYC Health + Hospitals/Elmhurst, Silver

NYC Health + Hospitals/Jacobi, Silver

NYC Health + Hospitals/Kings County, Silver

NYC Health + Hospitals/Gotham Health, East New York, Bronze

NYC Health + Hospitals/Gotham Health, Morrisania, Bronze

Certification Program, visit: planetree.org/certification

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