LINCOLN FEBRUARY 2024
Lincoln Hospital CSS Training First Hospital to Kick-off L incoln Hospital becomes the first NYC H+H acute teaches non-behavioral health staff the essentials of communication and safety when interacting with patients who may
of this class, including our very first “Train the Trainer” session with Lincoln staff who will supplement as trainers when needed. Thank you to our Central Office colleagues, Dr. Birnbaum, Dr. Zaurova ,Nargus Harounzadeh, Jermaine Welsh, Selvin Wilson and Chatura Smith, and to our Lincoln team, Lillian Diaz (CNO), Frankie Hamilton, Tara Shajan, Rita Bascom and Christopher Stahling, for making Lincoln the pilot
site for this exciting new curriculum.
care site to launch the new Communication and Safety Skills course designed specifically for non-behavioral health staff! While PMCS remains the standard training for the department of behavioral health, Central Office designed a special abbreviated curriculum which includes a one hour ELM module, and a three hour in-person skills session, which
have the tendency to become agitated or aggressive. Rita Bascom and
Christopher Stahling make up Lincoln’s core training team that will facilitate this training for all of our non-behavioral health staff, hospital-wide. Thank you to Selvin and Jermaine from Central Office for coming on-site to teach the first week
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