NEW! INTRODUCTION TO ISO 9001:2015 AND IATF 16949:2016
Certifications : • American Society for Quality Certified Quality Engineer • ASME Certified Senior GD&T Professional
The concept of a Quality System’s approach to business has been employed successfully and sometimes not so successfully for several decades. The International Organization for Standardization (ISO) has been supplying standards that list the key elements/clauses and requirements for building and implementing Quality Systems for over 30 years. These standards are based on the relatively simple concepts of Total Quality Management (TQM), essential principals of management, and a “Process” approach. These standards have been revised several times over the years to make them more realistic and user friendly. This course explains the basic concepts of TQM, Quality Management Systems and Customer Oriented Processes. The course explains the requirements outlined in the most recent (2015) revision of the ISO 9001 Standard, and the additional requirements of the new (as of 2016) automotive industry standard, IATF 16949. From there the course then lays out a road map for implementing an effective Quality System that complies with these requirements. Quality Audits to play an important role in the implementation, maintenance and continual improvement of Quality Management Systems. The course prepares participants for Quality Audits from the standpoint of either and Auditee or Internal Auditor. Unsuccessful efforts at building a Quality System are usually due to a lack of clear understanding and vision which results in a difficult to follow system, this course helps to avoid those pitfalls. LEARNING OBJECTIVES Upon completion of this course, the participants will be able to: • Recognize the basic tenets of TQM (Total Quality Management) and will be able to connect the concepts of TQM with the ISO -9000 Quality Standards • Describe the importance of Customer Oriented Process and explain how they function to provide ongoing customer satisfaction • Use basic tools like the “Turtle Diagram” to build define and build a Customer Oriented Process. • Explain the basic structure of the ISO 9001:2015 Quality Standard and the additional requirements of the Automotive Industry Quality Standard IATF 16949:2016
3 ways to get a no-obligation price quote to deliver a course to your company Call SAE Corporate Learning at +1.724.772.8529 | Fill out the online quote request at sae.org/corplearning Email us at Corplearn@sae.org
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