ROOT CAUSE PROBLEM SOLVING: METHODS AND TOOLS
I.D.# WB0931
Problems are often solved with ‘band-aids’ and not root cause solutions. This approach is expensive and at best only helps companies tread water. To combat these issues and adopt a fresh approach, teams can use the methods and tools of Root Cause Problem Solving to first view problems as opportunities for improvement then identify root causes and implement solutions to prevent recurrence. Benefits include improved quality and customer satisfaction, reduced operation costs, and greater employee knowledge of work processes. This proven approach improves operational and financial performance by identifying causes and implementing solutions, to significant or recurring problems. LEARNING OBJECTIVES By connecting with this web seminar, you will be able to: • Describe the 8-Step Problem Solving Methodology • Define the difference between Symptom and Root Cause • Discover the role of problem solving in Continuous Improvement • Use tools and techniques to solve problems • Write an action plan to apply problem solving to a specific concern WHO SHOULD ATTEND Technical professionals directly working in or responsible for, performance improvement of any definable, repetitive process, e.g. manufacturing, design, logistics, purchasing, sales, or distribution. CONTENT HIGHLIGHTS • Step 1: See the Problem as an Opportunity • Step 2: Describe the Problem • Step 3: Implement Containment • Step 4: Recognize Potential Root Causes • Step 5: Design Solution • Step 6: Implement Permanent Corrective Actions
SCHEDULE April 9-18, 2019 Live Online October 8-17, 2019 Live Online
FEES List:
$640 $576
Members:
FOUR,2-HOURSESSIONS/.8CEUS
Get the complete course description and register: sae.org/learn/content/wb0931/
• Step 7: Prevent Recurrence • Step 8: Recognize Efforts INSTRUCTOR Murray Sittsamer The Luminous Group, LLC
3 ways to get a no-obligation price quote to deliver a course to your company Call SAE Corporate Learning at +1.724.772.8529 | Fill out the online quote request at sae.org/corplearning Email us at Corplearn@sae.org
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