Accountabilities • The key interface for the facilities management provision with all Trust Office teams and departments based at GDST Trust Office • Management of the Trust Office Facilities Management team • Co-ordinating training courses and internal events management at the Trust Office • Ensure a customer-focused and effective Front of House/ Reception function • Ensure a high-quality cleaning service provision • Ensure an effective post-room function at the Trust Office • Health & Safety management at the Trust Office • Provide effective client focused communication to users • Budget and contract management for the provision of facilities management services • The day-to-day interface on behalf of the GDST as leaseholder with the landlord and the building management function at Bressenden Place. Key Responsibilities • Proactive management of flexible, customer-focused facilities management services for the Trust Office • Training and management of the Front of House/ Reception staff, ensuring a high-quality provision of service • Responsible for the management of the cleaning services for the Trust Office • Management of catering provision (through contract provision) for the Trust Office, particularly in support of meetings and events • Proactive management of Health & Safety, including risk assessments when needed. • Providing facilities and technical support to facilitate meetings, training and events at Trust Office • Identifying opportunities for service development • Appropriately and proactively manage a team of 3 staff • Management of Trust office operational budget and work to provide value for money services • Manage service delivery and the performance of service providers including external consultants and contractors to procure minor works (e.g. furniture, repair works etc.), as appropriate • Responsibility for Business rates management across the GDST Estate • Carry out any other duties as are within the scope, spirit and purpose of the job.
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