CANCELLATION & NO SHOW POLICY
Campsites : • If a reservation is changed or canceled three (3 ) days or more prior to arrival date, the Member will not incur a fee * . • If reservation is changed or canceled within one (1) or two (2) days prior to arrival date, the Member will be charged a $25 fee. • If reservation is changed or cance l ed the day of arrival, if the Member is a no-show , or if the reservation falls on a holiday weekend, the Member will incur a $50 fee. Move to Site fees will not be refunded for no-shows or day of arrival cancellations. Rental Units: • If a reservation is changed or canceled three (3 ) day s or more prior to arrival date, the Member will not incur a fee and is eligible for a full refund* . • If a reservation is changed or canceled within one (1) or two (2) days prior to arrival date, the Member will forfeit the equivalent of one night (1) rate in the Fixed Lodging unit . • If a reservation is changed or canceled the day of arrival, if the Member no-shows, or if a reservation falls on a holiday weekend, t he Member forfeits the equivalent of two (2) nights rate in the Fixed Lodging unit . • If a complimentary reservation is canceled one (1) or two (2) days prior to check-in or the day of arrival , a certificate will considered used and no cancel l ation fee will be incurred. Other discounted stays will be charged cancel l ation fees based on the full Fixed Lodging rate . * Reservation fees are nonrefundable. Refunds and cancelation fees will be processed 7-10 business days after cancelation. I f a cancelation fee is owed, it will be deducted from the refund balance. Outdoor Adventures, Inc. reserves the right to charge for any outstanding amounts due to Outdoor Adventures, Inc. to the credit card on file associated with the cancelation or no-show of a reservation. Any remaining balance owed must be paid prior to the next reservation. Members may cancel their reservation via CampLife or by calling Reservations at 989-671-1125, option 1. 36
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