MEMBERSHIP INSIGHT
5 minutes with…
JustinMingaye BA(Hons) CMgr MCMI Membership manager
CIPP for joiners. I am also leading the new #BePayroll initiative which is set to launch at our National Forum on May 2; so please get involved by using the campaign’s hashtag when talking about your career and the industry on social media. What do you do to unwind? My wife and I recently celebrated our first wedding anniversary, and our son will be turning two late summer. We enjoy our little family adventures at weekends and regular get togethers with the wider families. I play tennis a couple of times a week, and have got back into regular gym activity. I’m big boxing fan and top of my bucket list would be to watch a world title fight, ringside in Vegas. What do you think you can bring to the future strategy of the CIPP? I am passionate about highlighting the impact that education and professional development can have. What I lack in knowledge of paying and rewarding people, I make up for in experience of membership growth and partnership engagement. My experience of the CIPP so far tells me that I am in a good organisation and the right role to help put practices in place to support this. I am looking forward to collaborating right across the profession to implement our strategies for acquisition and retention. Delivering our membership strategies will be a challenge. Despite being a relatively newer professional body, the CIPP has had the benefit of starting with a highly engaged core base of members in the industry and thousands of individuals joining our qualifications and courses every year. n You can get hold of me on LinkedIn, via 0121 712 1005 or justin.mingaye@cipp.org.uk .
Overview of my career, work history and background I graduated in 1999 with a honours degree in marketing, and my sandwich year gave a good taste of the corporate world with placements at Vauxhall and Calor Gas. My early career saw me drift into sales, where I spent four years with the American conglomerate Citigroup. My first professional body role followed this and I joined the Institution of Engineering and Technology (IET) as a regional development manager covering the West Midlands and Wales. It quickly become the best job I’d ever had giving me exposure to some of the world’s leading professional initiatives being delivered right across industry and academia. Alongside the growth in my region, I am most proud of a scheme that I developed and tested with a cohort of my top partners, which rolled out nationally and saw us register more engineers to chartered status since our move to a new competency framework seven years earlier. My region and contribution also helped to initiate the academic partners scheme and re-purpose a membership offer to support graduate transition that became the IET advantage programme. These experiences were a natural fit for my next role at Coventry University where I managed the external schools partnerships programmes, the clearing and confirmation operation, and worked across the University group to provide data driven support to areas such as recruitment, partnerships, course development and marketing. Before joining the CIPP last year I was responsible for the partnership operations
in the higher education department at the Chartered Management Institute. I successfully supported the membership and financial growth with our university partners and introduced the student and partner engagement operations that helped ensure the growth was value based, long- term and sustainable. Tell us about your role at the CIPP I have been tasked with increasing the size of our professional community by implementing membership acquisition and retention strategies. It’s exciting to be here for the start of a round of strategic planning by the senior team for me to implement. professional development scheme as well as engage more widely with the Institute’s membership base through effective administration and partnerships. Since joining in September 2018, I have completed my induction, met many members and got exposure to our range of business activities. I’ve already helped introduce welcome updates to membership criteria and improved the user experience and response rates to our annual market insight survey. Having been heavily involved in chartered membership in other organisations, I am pleased that recommendations for improvements to our scheme following a three-month review were approved. Process reviews across membership are ongoing and one of the results will be new membership communications and processes to ensure a much-improved early experience with the Other objectives are to deliver a successful and relevant continuing
| Professional in Payroll, Pensions and Reward | May 2019 | Issue 50 8
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