Virtual Re-Opening Training Book FINAL FILES

PRESCRIPTIONS

There are already a plethora of checklists, model procedures and minimum operating standards available for businesses off all types, many of which were necessary to allow for initial reopening attempts or to maintain essential operations. These have been developed by various governments, industry and trade groups and individual operators and consultants. It is not our goal to duplicate those efforts. Our focus in this section is to provide practical recommendations based upon anticipated trends to guide and enhance the recovery process across Indian country and all of its economic sectors. The recommendations and the ideas underlying them are not presented as comprehensive, exhaustive or completely original. They are a compendium of our own analyses, best practices already being observed and extrapolations of likely refinements in initial steps designed to give a broad and high-level framework to assist tribal economic recovery. The recommendations are summarized below by bullet point. Additional discussion of the reasoning behind and meaning of the recommendations is presented in the body of this report. RECOVERY PHASES Initial Phase (June to December 2020)  Watching for promising new ideas and approaches taken by others and implementing them quickly  Maintaining close communication with employees, customers and government, including both listening and informing, to minimize confusion and maximize the compliance with and benefits of any steps taken  Monitoring actual versus expected results and not hesitating to change or revoke steps that do not produce desired results  Publicizing the steps you take widely  Planning in advance for retrenchment in the event of a viral surge  Planning in advance for the next round of actions to take as conditions improve and restrictions are eased  Careful evaluation of costs versus benefits to inform future revisions  Avoidance of the language of failure or error and instead focusing on language of learning, refinement and evolution Transitional Phase (October 2020 to September 2021)  Continuing to watch for promising adjustments and approaches taken by others and applying them to your own environment  Using operating results, customer and employee feedback and revised government directives to inform easing or adjusting of rules.  Taking initial steps to make temporary structural changes permanent as needed

∴ EXECUTIVE SUMMARY

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