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Executive Summary City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location. The University attracts around 19,500 students (35% postgraduate level) from more than 150 countries and staff from over 75 countries. City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university: it has recently agreed a new Vision & Strategy 2026. The University has 26 buildings of mainly freehold tenure, amounting to around 113,000 square metres of space, with a diverse estate portfolio ranging from grade-listed buildings to new state-of- the-art facilities. Reporting to the Director of Property & Facilities, the Head of Facilities Services will lead provision of high quality, effective and value for money facilities services, including Security, Portering, Post, Cleaning, Catering, Landscaping and any other activities required to support the university’s operations across the estate. Operating at both a strategic and operational level, the postholder will lead and motivate a large scale in-house team of facilities services professionals as well as significant external contracted services and associated budgets. The successful candidate will possess a proven track record leading facilities services provision across a large-scale, multi-building estate portfolio. You will have experience of leading facilities functions across a broad range of services lines and will be adept at leading an in-house team of facilities services professionals as well as the effective management of outsourced facilities contracts. In this customer focused role it is essential at the postholder has excellent interpersonal, communication and presentation skills and is proactive, resilient and adaptable.
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