THE PALS D.N.A. VISION A community in which all adults are confidently literate so that they can realize their full potential. MISSION Changing lives through literacy. VALUES • Dignity: Every person has the opportunity to be confidently literate.
• Every person should not be limited by financial barriers, time flexibility, and level of skill to access literacy learning and support.
• We meet the needs and build on the capacity of each individual.
• Improved skills enable individuals to have more choices, make more informed decisions, have greater involvement in the community, and pursue lifelong learning.
• Reading, writing, numeracy, language, and digital literacy have a direct impact on self-fulfillment.
• Inclusion: All persons receive equal access to our services.
• We believe in barrier-free, equitable access to our services.
• We embrace and celebrate diversity and are committed to providing an inclusive learning environment.
• We acknowledge that learners come from all backgrounds and walks of life. We work to create a barrier-free learning experience for all people regardless of race, gender identity, age, disability, country of origin, religion, colour, creed, or sexual orientation. We understand that the more inclusive we are, the better our work will be.
• We are open to Canadian citizens, landed immigrants, refugee claimants, and people on work visas.
• Respect: Our learners, staff, donor and funders, and volunteer mentors are treated with respect.
• Our volunteers are mentors and leaders who are vital and crucial to the Society and receive on-going support.
• Our staff are valued members of the organization.
• Our learners bring a wealth of experience through diverse backgrounds, challenges, and expectations.
• Our donor and funders are valued, and their resources are efficiently and effectively used to realize client outcomes
PALS Strategic Plan: 2022—2025
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