PALS-FINAL STRAT PLAN 2022 to 2025

• Threats of war in other parts of the world may have an impact depending on where it is because of the number of immigrants it serves – impacts who clientele is, and how they may relate to one another • Cultural competencies in the team when demographic of the clients change

Social

• Audience is considered a vulnerable population • Shifting nature of social movements (TRC, BLM, etc.)

• Tech companies and reading software (opp), podcasts/audiobooks emerging • Disinformation is exacerbated by technology. How to help learners differentiate • Helping learners access technology (i.e. Google search, looking for podcasts, using tech devices). Staying at the pace of technological change • Accommodating COVID and incorporating technology with learners. Helping them navigate ZOOM and online resources. Must be able to adapt technologically • Volunteers and learners struggle with digital literacy • Millennials using social media / online platforms for fundraising / online giving increasing • Changing attitudes towards public health (OHS) requirements will change and compliance demands for the Centre • Vulnerable population designation requires regulation/policy currency • Scrutiny of governments – governance, internal controls • Alignment with donor dollar/ values • Looking at where donations are coming from. Alignment with their philosophies and values

Technological

Legal

Environmental • Climate change (getting hotter and the old building makes it very uncomfortable)

• Reduced printing leading to savings. Discontinued mail outs. PALS only prints for learners who need it • Decreasing plastic and single-use dishes • Cost of commuting will have an impact (gas pricing etc.) • Funders and stakeholders are looking at environmental efficiencies (environmental footprint) in the organizations they support

PALS Strategic Plan: 2022—2025

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