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ON THE MOVE SKILES GROUP ANNOUNCES PROMOTIONS Skiles Group, an award- winning, national general contracting and Lean Construction management firm based in Richardson, Texas, has announced the promotions of two of their senior project managers to client executive positions. Ross Brindle has broad experience in the construction industry with a diversity of project types, including healthcare, commercial, municipal, and higher education.
Michael Knapp is a Certified Healthcare Constructor and CM-Lean certified builder with a depth of experience on multiple large-scale, complex healthcare facilities. As client executives, they will serve as liaisons for the firm’s customers, developing, managing, and maintaining successful long-term relationships. They will also oversee project management procedures, milestones, lean processes, and deliverables, ensuring all services adhere to each of their client’s customized expectations and requirements.
Skiles Group is a national general contracting and lean construction management firm. Skiles Group aspires to serve as a partner, advocate, and resource for our clients by creating trusted relationships and understanding how they define success. We foster a process-centered, customer- focused, and dynamic culture for our employees, where we collaborate as a team to perpetually develop and deliver innovative solutions to the built environment.
TZL: A firm’s longevity is valuable. What are you doing to encourage your staff to stick around? ML: This is especially challenging right now. Regardless of money and benefits, the work experience and studio culture is critical. Ensuring the studio has team members who others are excited to work with is vital. The overall attitudes of team members and managers lead to the type of culture that people either want to be a part of or want to leave. “I am not a designer, but I have designed a powerhouse team of administrative professionals that allows our architectural talent to drive unparalleled client service and curated design.”
TRANSFORMING LIVES, from page 7
TZL: What keeps you organized? What are your go-to tools and strategies? ML: I rely heavily on my operations and administrative team. We work very closely daily on all things finance, HR, administration, and marketing. Our core team is cross-trained in multiple aspects of the business operations to support one another when and where support is needed. We rely on proprietary developed programs and other AEC specific software to give us the information we need to make decisions in an expedited timeframe. TZL: In one word or phrase, what do you describe as your number one job responsibility? ML: Maintaining a successful, efficient, and evolving operation in architecture.
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THE ZWEIG LETTER JUNE 20, 2022, ISSUE 1446
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