GENERAL MANAGER
BOARD OF DIRECTORS
A new year brings new enthusiasm . . . which then collides with reality! The challenge is to not let reality dampen the goals and opportunities which a new year provides. While the reality is that the worldwide pandemic is still with us, let ’ s embrace what we have.
Well, 2021 is here and we all hope it is much better than 2020. That said, we are not out of the woods just yet, but there is light at the end of the tunnel. When I started my term as President of the Board of Directors almost two years ago, I had three goals. One was to put us on the road to achieving our Vision. To remind you, the Vision states, “ We strive to be a Premier RV Resort with excellent facilities, activities and amenities, creating a positive social culture for all. ” To that end, we began the journey, with the assistance of the McMahon Group, to build a Strategic Plan and Master Facilities Plan. We created an Ad Hoc Committee re- cently to take the next step in this process and they have been meeting since December 16 th . This is a very exciting path we are on and I look forward to the outcome. The second thing I have focused on is facts and data. Not just in making decisions that the Board is faced with on a regular basis, but also on how we operate the resort. We have made some progress in that regard, but we have more progress to achieve. Specifically, I have asked Ed to develop metrics that management can share with the Board, that monitors the day - to - day operations of the Resort. The final thing I have tried to achieve, is eliminating any and all animosity in the resort. This is, in essence, at the heart of the Vision statement, creating a positive social culture. Part of this is asking for everyone to respect one another. This in no way means that we cannot have differing positions or beliefs. For the most, I think we have made progress in this regard. As an example, much of the correspondence the Board receives is well written and very respectful. On occa- sion, we still get some that are rude and disrespectful. Lest I remind you, your Board is made up of owners who are volunteering their time and effort to make this Resort, and our business, the best they can be. While we still have some work to do to achieve our Vision, I think we are well on our way. With your help, assistance, and willingness to volunteer, we will get there in no time. The Board and I thank you for your continued support.
Let me share what I hold near and dear . . .
• I am in the first days of a new year which has unlimited promise . . . • I have a professional responsibility which I celebrate daily . . . • I get to serve Ladies and Gentlemen who share my zest for life . . . • I get to shoulder responsibilities with the best collective team members I ’ ve ever had the pleasure to work with . . . • I am engaged with one of the best Board of Directors ever . . . • I can go out daily in the Resort and get heartfelt waves and “ hellos ” . . . • I have a supportive wife who is as dependable as the sun is rising and setting . . . • I have a loving family who I know will be with me whatever may come . . . • I have a God in whom I can trust . . . Some of you might be thinking that Pollyanna is writing this (for those who know about Pollyanna) but with all the turmoil in life . . . from Covid to national politics to noise “ nuisance ” to rig aesthetics, I tend to focus on what ’ s good . . . and life is good, isn ’ t it?
Think on this place we call ORPS . . .
Great location . . . Great seasonal weather . . . Great amenities . . . Great energy . . . Great traditions . . . Great people . . .
The staff challenge, faced with exuberance, is to make this place what you want it to be . . . from facility up- keep/modernization to policy implementation to safety precautions . . . which is a daily resolution, not just a yearly one. Our goal must be to remove obstacles, not place them, all within what is best for all. My wish for you is the best 2021 possible. It will be what you make it.
Greg Farmer Board President
Ed Vitrano General Manager
ORACLE
3
JANUARY 2021
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