SHOO FEE MA FEE

Service Excellence Guest Engagement Scores

Shangri-La Qaryat Al Beri, Abu Dhabi

TOP BOX (AVERAGE)

PROBLEM HANDLING

RECOGNITION

WI-FI

LIKELIHOOD TO RECOMMEND

TARGET : 90.0% SCORE : 89%

TARGET : 9.0 SCORE : 8.87

TARGET : 90.0% SCORE : 82.81%

TARGET : 89.8% SCORE : 89.2%

TARGET : 72.8% SCORE : 67.8%

Data as of 30 September 2022

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