Kingston University - Contracts and Performance Manager

GUIDANCE TO KUSCO • Support KUSCO in financial and contract performance of central contracts ( eg: cleaning, security, landscaping, bus contract ) - ensuring ”in scope” and “out of scope” activities are tracked and correctly validated / added / omitted. ANALYSIS AND REPORTING • Be responsible for analysing Key Performance Indicators results on a monthly basis seeking continual improvement, taking appropriate action and being accountable for the results. • Analyse patterns and trends to inform business strategy. • Analyse data and reports some of which may be complex. • Interpret trends or patterns in data in a comprehensible way. • Carry out qualitative and quantitative variance analysis of contract (inc budget) performance vs prior year and budget Important Working Relationships • Finance Colleagues • Procurement Colleagues • KUSCO • Student Services Estates Behavioural Values Estates operates across all University sites including affiliated and collaborative partner sites and all members of Estates are required to work flexibly across all sites as required to best support delivery. The following behaviours are expected of all Estates team members. • Managing self and personal skills: Being willing and able to assess and apply our own skills, abilities and experience. Being aware of our own behaviour and how it impacts on others. • Delivering excellent service: Providing the best quality service to external and internal clients. • Finding innovative solutions: Working enthusiastically and with creativity to analyse problems and develop innovative and workable solutions. Identifying opportunities for innovation. • Embracing change: Adjusting to unfamiliar situations, demands and changing roles. Seeing change as an opportunity and being receptive to new ideas. • Achieving results: Planning and organising our workloads to ensure that deadlines are met within resource constraints. Consistently meeting objectives and success criteria. All documents must always be filed centrally in accordance with estates document management processes. Estates is a collaborative directorate so electronic filing must be done regularly rather than allowed to accumulate. Personal filing systems are expressly discouraged as they directly inhibit successful collaboration within the directorate.

Made with FlippingBook Annual report