Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan
October 17, 2016 v5.1
Recommendations Implement a new ERP Solution: Features/Functions Integrated modules
Consistent business rules and Standard Operating Procedures (SOPs). Identify batches at the time of deposit, involving accounting in the process. Adopt scanning on payment posting. Adopt electronic lock box process. Direct posting of payments. Generate a TROD. Automatic generation of delinquency notices. Provide robust search tools. Provide accounting based adjustment work flow. Provide accrual basis of accounting. Payments should work in multiple batches for one user. Easily configurable Ability to break out cash receipts consistent with subsidiary. Provide automated bank reconciliation. Embedded internal controls Interfaces Accela ETIMs Wells Fargo Official payment Pay lock Bank Up (Refuse payment) Benefits : Happy customers/staff. Staff time savings. Eliminate timing discrepancy, eliminating need for adjustments. Reconciliation process would be faster and easier. Reduced errors. More relatable detailed data, creating more confidence. Accurate account balances. Improved efficiency, preventing fraud and there is no need to create an Excel file. Easier/timely collection has increased revenue. No duplicate accounts, making it easier to find older accounts. User/customer satisfaction. Prepare CAFR from the system, reducing overtime. Improved confidence of data. Could provide salary increases for staff from cost savings. Increased confidence in the IT department. Clean audit opinion. Possible increase in revenue.
Digital Strategic Plan: Findings & Recommendations
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