IT DSP Findings & Recommendations

Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan

October 17, 2016 v5.1



22. Enterprise Resource

Business management software that allows an organization to use a system of integrated applications to manage the business: e.g., Finance, Human Resources, Asset Management, Customer Relationship Management, Project Management, Business intelligence, to name a few. Enterprise applications (e.g. CRM, ERP, BI) assist an organization in solving enterprise problems. They integrate with other enterprise systems. The concept of e-service (short for electronic service) represents one prominent application of utilizing the use of information and communication technologies (ICTs) in different areas. 'E-Service constitutes the online services available on the Internet, whereby a valid transaction of buying and selling (procurement) is possible, as opposed to the traditional websites, whereby only descriptive information are available, and no online transaction is made possible.' A local-area network (LAN) architecture that uses a bus or star topology and supports data transfer rates of 10 Mbps. A high-bandwidth transmission technology that uses light to carry digital information. One fiber telephone cable carries hundreds of thousands of voice circuits. These cables, or light guides, replace conventional coaxial cables and wire pairs. Fiber transmission facilities occupy far less physical volume for an equivalent transmission capacity, which is a major advantage in crowded ducts. Optical fiber is also immune to electrical interference. A document containing the identifying number, title, description, and disposition authority of files held or used in an office. Program development tools that build applications by designing electronic forms for data entry, update or processing. Electronic forms are generally designed with visual programming tools that allow fields, buttons and logos to be drawn directly on screen. An electronic sound, symbol, or process attached to or associated with a contract or other record and used as the legal equivalent of a written signature. GIS is a collection of computer hardware, software and geographic data for capturing, managing, analyzing and displaying every form of geographically referenced information, often called spatial data. A process whereby documents are scanned into a system and stored electronically. Imaging is the digital capture, storage, manipulation and delivery of copies of digitized originals, which may be texts, manuscripts, pictures or other information types.

Planning System (ERP)

23. Enterprise Software

24. E-Services

25. Ethernet

26. Fiber Optics

27. File Plan

28. E-Forms

29. E-Signatures

30. Geographic Information System ( GIS)

31. Image Capture (scanning)

Digital Strategic Plan: Findings & Recommendations

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