IT DSP Findings & Recommendations

Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan

October 17, 2016 v5.1



51. ThirdWave Strategic

ThirdWave’s Strategic Planning Triangulation methodology is a powerful technique that facilitates validation of data through cross verification from two or more sources. This is accomplished by the collection and synthesis of data from three: Management perspective (Organizational, policy and finance), Operational perspective (business process and practices), and Information Technology perspective (enterprise-wide systems). In particular, it refers to the application and combination of several research methods in the study of the same phenomenon to produce comprehensive and thorough strategies based on a compelling business case. Graphical business process model used to depict the future state (To-Be) condition of a business process. Used for the design of a reengineered business process steps and activities. Typically produced with input from business subject matter experts / business process owners. The waterfall model is a sequential design process, used in software development processes, in which progress is seen as flowing steadily downwards (like a waterfall) through the phases of conception, initiation, analysis, design, construction, testing, production/implementation and maintenance. Web browser is a software application used to locate, retrieve and display content on the World Wide Web, including Web pages, images and video. Wireless-Fidelity certification mark issued by the Wi-Fi Alliance to certify that a product conforms to the 802.11b, g and a standards for WLANs. Bandwidth Shaping. The process of manipulating, managing or controlling (shaping) portions of a network connection to the outside world and determining an allowed bandwidth consumption based on types of activities. The term is commonly used in conjunction with Internet Service Providers (ISP), where it refers to a tool that is used to limit or direct bandwidth consumption by users.

Planning Triangulation © Methodology

52. To-Be Business Process Map

53. Waterfall Methodology

54. Web Browser

55. Wi-Fi

56. XO ISP Bandwidth

Digital Strategic Plan: Findings & Recommendations

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