Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan
October 17, 2016 v5.1
Figure 2.1.3: IT Staffing, Knowledge and Resources Allocation
2.1.1 Summary of Management Interviews The management interviews revealed the following: Management/Operational Challenges IT staffing levels received the second highest “Poor” rating is all topics covered in the management interviews. The adequateness of staffing rated “Excellent” and “Very Good” only once each, with “Good/Poor” rating the prominent ratings. Technology Knowledge Challenges Management ratings on this question were the best scores of all three ratings. With the majority of scores going from “Good” to “Very Good.” Written comments reflected the need of IT skills training.
Digital Strategic Plan: Findings & Recommendations
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