IT DSP Findings & Recommendations

Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan

October 17, 2016 v5.1

3.2.3 Management Recommendations ....................................................................... 113 M Management ........................................................................................ 113 M 1 IT Organization and Operational Model................................................ 113 MI 1.1 Existing IT Organization........................................................... 115 MI 1.2 Proposed IT Organization........................................................ 116 IT Governance ...................................................................................... 119 Figure M 2.1: IT Governance Process................................................. 123 Project Management............................................................................. 124 Resource Planning: Cost/Budget Allocation ......................................... 126 Physical Security................................................................................... 127 IT Staff Skills Assessment .................................................................... 128 Change Management ........................................................................... 128 Figure M 7.1: Proposed IT Change Management Model .................... 129 Appendix ........................................................................................................................ 130 4.1 Glossary ............................................................................................................. 131 M 2 M 3 M 4 M 5 M 6 M 7

Section 4

Table of Contents

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