IT DSP Findings & Recommendations

Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan

October 17, 2016 v5.1

Recommendations:  Replace old end of life devices if possible.  Classify devices narrowing down the types as much as possible.  Evaluate the different functions and services of the City to determine appropriate systems.  Narrow down the number of vendors providing devices to the City.  Create a catalog for departments to order from. Benefits:  Increased savings in operations, support, and maintenance costs.  City wide standards will simplify systems support and end user training.

HW 5

Printers / Plotters Findings: A review of a PC and mobile device inventory revealed the following: Printers / Plotters Manufacturer Qty.

Yr Purchased

1 2 3 4 5 6 7 8 9

Network Printer Network Printer



Lexmark Toshiba


Network Printer/Small Format Scanner


Network Printer Local Printers Local Printers Local Printers Local Printers





Brother Canon Epson

3 1 1 1 8 2 1 1 2

Local Label Printers Local Label Printers Local Barcode Printer Local Dot Matrix Printers Plotters - Large Format Plotters - Large Format Plotters - Large Format



10 11 12 13 14 15

Graphic Production




Tapco Canon



Digital Strategic Plan: Findings & Recommendations © 2016 45 ThirdWave Corp 11400 W. Olympic Blvd. Suite 200 Los Angeles CA 90064 310.914.0186 V 310.312.9513 F  Printing is one of the largest ongoing IT operation expenses an organization incurs. Compound it with multiple approaches to printing and multiple vendors and costs increase. The City’s current ratio of employees to printing devices is 3 to 1 . Current best practices state the ratio should be around 6 to 1. Based on this metric, the City has too As indicated in the table above, the City owns 519 printers and plotters. These include network printers, local printers, local label printers, local barcode printers, local dot matrix printers, local receipt printers, and large format plotters. There are 15 different vendors supplying printing devices to the City. They include HP, Lexmark, Toshiba, Ricoh, Brother, Canon, Epson, Dymo, Graphic Production, Zdesigner, Okidata, Graphtec, Tapco, and Canon. The findings result in the following:

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