IT DSP Findings & Recommendations

Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan

October 17, 2016 v5.1

Reports:  Form 700 tracking  Oath of Office  Biyearly Term Limit  Roster, by Commission  Internal/External Roster  Vacancy by Commission  Annual 700 Report

 Letter Generator  Officer Training  Ethics Training  Affidavit of Residency  Reappointment limitations including outstanding Form 700s, maximum number of terminations, break in service requirement.

Interfaces:  OnBase  Net File  Outlook and MS Office (needed a license)  Ektron Benefits:  Improved staff efficiency.  Enhanced accuracy and accountability.  Better communication.  Improved reporting.  Business process improvement and streamlining.  Improved public perception.  Staff time savings.  Improved efficiency, accuracy and accountability.

 Eliminate use of Excel.  Ability to expand usage.  Increased public access to documents.  Improved efficiency, accuracy, and public perception.  Easy to find information and answers related to commissions,

 Less demand on IT resources.  IT improved software support.

D SW 2

Office of Economic Development Permit Summary Application [25] Findings:

The Office of Economic Development (OED) Rapid Workflow ® workshop revealed that the Office is not informed when business licenses, building permits, or planning permit applications are issued by other departments. According to City staff, this results in the following:  Projects may get to a certain point before Office of Economic Development can provide services.  Business activity is a key metric, and not knowing makes OED less effective.

Digital Strategic Plan: Findings & Recommendations

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