IT DSP Findings & Recommendations

Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan

October 17, 2016 v5.1

 Enterprise systems that are configurable to programmatic and grant funding source.  Support mobile services.  Information and data is secure and retrievable for audit purposes (backed up at a Disaster recovery site.) Reports:  Billing to grants.  Billing by staff in terms of hours by grant versus project vs City work.  Reports of staff by activity.  Ability to run reports at any point in time.  Selective report period: monthly, quarterly, yearly.  Dashboard.  Adjustments and HHCS.  Invoices to grant funding sources.

Interfaces:  Payroll  GL

 Persimmony (new application to track client data)  Nexgen (Practice management health records) Benefits:  Decreased audit vulnerability.  More staff time to provide services.  Improved staff morale.  More staff time available for high value work.  Contribute to green environmental sustainability.  Improved consistency.  Make it easy to train and provide cross coverage.  Staff time savings.

 More accurate invoicing.  Supervisor accountability.

 Accessible data.  Space savings.

D SW 9

Human Resources Learning Management Application [20] Findings: The Human Resources training/certification Rapid Workflow ® workshop revealed a number of challenges:  Cannot keep track of who took training and when training must be renewed.  Management/Supervisors do not know when employee certifications are about to expire.  Management/Supervisors do not know what training/certifications are required.  The current tacking of training/certifications is done manually for all City departments except for one.  It is difficult getting employees to show up and get certifications, even when it is required for their job.

 It is difficult keeping track of new hires and terminated employees.  A lot of employees are in the field without access to computers.

Digital Strategic Plan: Findings & Recommendations

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