Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan
October 17, 2016 v5.1
According to City staff, this results in the following: There is a loss of revenue. Departments can fall behind, and the work backs up. The loss of services due to not being able to perform work if not licensed, i.e. nurses, Refuse Department staff. The impacts in service delivery to the public, which could result in complaints, and calls to 311 and the City Manager. The City is subject to liability for staff doing work they are not certified or qualified to perform. Waste of training funds. Field staff may not show up for training. Manual tracking takes too much time. Takes away from performing other job functions. The lack of automation makes information unavailable to all departments. Recommendations: Implement an Enterprise Learning Management Application: Features/Functions: Track participants in all departments. Provide electronic sign-in sheets. Provide an electronic roster. Track all classifications. Track due dates. Track renewal dates. Provide access by department managers, supervisors, directors, and employees via web access. Allow staff to sign up for training. Provide approval feature. Provide notifications/alerts to employees, supervisors, and managers. Ability to store training materials.
Web enabled application. Support mobile devices. Reports: Provide the following minimum reporting capabilities: Enrollment by type of training DMV Pull Notice Program Required training by: o Type o Class o Certification o License o Departments Interfaces: The proposed system should interface with the following: New ERP DMV
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Digital Strategic Plan: Findings & Recommendations
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