Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan
October 17, 2016 v5.1
Recommendations: Explore the following options: Software upgrade to the current version, possible a cloud version. Software replacement. Upgrade to the enterprise version of Kronos. Vendor demonstrations when AIAA’s are on board. Trouble shoot the phone lines. Benefits: Staff happiness. Staff time savings. Accurate data. Accurate payroll records. No wasted time hiring. Improved/ actual vendor support. Would have resources to maintain the system and troubleshoot the system. The City Attorney Management Interview revealed the following challenges with responding to Public Records Requests. These are a few sample quotes. “They have to find and review a great deal of documents, redact them in some cases – have to rely on other staff, which are not trained in PRA requests. Need a way to find documents, put in a format for others to review and redact as required, without doing it manually. This applies to documents in the City and stored in Livermore.” Lagan, which is “used for public records requests is very clunky.” The City Attorney Public Records Request Rapid Workflow ® workshop revealed the following: Staff do not consistently enter the steps in Lagan to close cases. Shared drives are a challenge as it is easy to lose folders/documents, they can be moved or deleted. There are no standard naming conventions, or there are inconsistent conventions. Email/general backups are out of sight and out of mind, and inaccessible to everyday staff. Staff do not respond in time to requests. It is very difficult to find responsive documents. Finding responsive documents relies on an individual's' memories. Staff do not review documents for privileged information before sending them to the City Attorney. Staff do not understand exemptions from PRA. Not sure if staff know or think about all the public records stored in Livermore.
Greater efficiency. More efficient hiring. Reduced loss of income for employees. D SW 12 City Attorney Public Records Act Request  Findings:
Digital Strategic Plan: Findings & Recommendations
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