IT DSP Findings & Recommendations

Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan

October 17, 2016 v5.1

 Workflows that are configurable to allow different approval processes based on how quickly the content object is to be published (e.g. routine or urgent).  Workflows that are configurable to allow different approval processes based on where the content object is being published and being authored in the repository.  Workflow approval process that is configurable to support varying content object states during the authoring process for example, draft, awaiting approval, approved, published, archived.  Business Process Modeling Notation (BPMN) compliant designer to produce BPMN standard language.  Support, out-of-the-box, graphical design of workflows with BPMN compliant designer.  Workflows that are configurable to allow different approval processes if the content object is external.  Workflow routes to have both serial and parallel routes.  Flexible and configurable workflow and business rules engine.  Accommodate alternative approval routing to account for staff absences.  Web-based workflow and process management, and the ability to interactively manage business processes and related content via the Web and a simple GUI-based browser interface on the client.  Web workflow with an easy to use GUI-based workflow design tool for creating and defining automated workflows.  Allow users to create, query, participate, and administer workflows easily using a GUI interface.  Browser-based workflow dashboard to be displayed natively through a client interface, Wen Services for Remote Portals 1.0 (WSRP) compliant portal product without custom coding.  Allows the user a unique workflow profile; rights, functions allowed, etc.  Support graphical workflow design tool; no programming required.  Allow document flow, action detail capture – including time, date, user, action taken detail where all is captured for reporting.  Contain a wide range of applications for enterprise workflows, such as design, tracking, administration, and configuration.  Utilize browser-based architecture, eliminating the administrative burden associated with “thick client” deployment of workflow solutions throughout the extended enterprise including installation, configuration, and administration.  Utilize out-of-the-box functionality that facilitates rapid deployment and removes the need for extensive development efforts, including delegation, voting, review cycles, reassignment, parallel processing, user-based work assignment, and attachments.  Utilize security and version control, incorporating powerful security and version control of defined business processes.  Link documents, content and folders to specific business processes.  Utilize XML-based process definitions.  Launch workflows linked to a specific document or document class upon document check-in or its addition to the document repository.  E-Mail notification providing user configurable notifications that detail user work assignments and status changes of the workflows being tracked.  Enable the URLs contained in notifications to process the assigned work and/or view its current status. Benefits:  Provide functionality that reduces cycle times, and improves productivity by automating, streamlining, and optimizing business processes.

Digital Strategic Plan: Findings & Recommendations

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