IT DSP Findings & Recommendations

Findings and Recommendations City of Berkeley: Digital Strategic Plan and Cost Allocation Plan

October 17, 2016 v5.1

Interfaces 

Purchasing application in the new ERP AP module in the new ERP Grants Management application

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 Other contract software, revenue, expenditures and leases. Reports  Aging: contracts/timeliness performance.  Volume of contracts, dollar amounts spending.  By department, not expired.  By vendors. Benefits:  Improved cost controls create a more efficient process.  Improved service delivery to the public.

 Access to information.  Better vendor relations.  More time for high value work.  Saves money.  Increased transparency.  Improved morale/accountability.  Improved reputation with vendors.

 High value work.  More efficiency.

 More accurate information at staff's fingertips .  Better business controls and reduced fraud risk.  Enhanced timeliness.  Expand the City's vendor pool.  More competition would provide lower costs.

E SW 9

Public Works Asset Management [3] Asset management was addressed throughout all phases of the DSP project. Given the importance of City assets, and the cost on maintaining them, the existing business processes and asset management software present formidable challenges. Findings: The Public Works Work Order Rapid Workflow ® workshops examined three similar process:  Traffic Engineering  Fleet  Parks, Recreation and Marina The three processes revealed the following related to work orders and asset management: Application functionality:

 Inability to draw on work orders, i.e., traffic diagrams.  HTE system Work Order has been overly customized.  CRM Lagan is old technology.  Inconsistent data attributes: Traffic/Data dictionary.

Digital Strategic Plan: Findings & Recommendations

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