Y O U T H S P O R T S
HOUS K E E P I NG
q Assign the rooms to multiple housekeepers if the group is due in earlier in the day. q If all request stay over service, same thing to spread out the workload. q Anticipate the stay with extra towels, shampoo etc. in the rooms prior to arrival. q If the group will be using the sofa bed, you can pre-make the sofa bed. q Ensure laundry is staffed and pool towel inventory levels are sufficient. q Additional Housemen/Lobby attendant hours may be required during large tournaments.
CUL I NARY q Youth spor ting groups are very budget conscious, so when available the hotel may want to offer complimentary breakout meeting space where the team(s) can gather. This is a win-win as it provides additional service for the teams and reduces the number of teams and fans from gathering in the atrium space or guest tower. q Be flexible with operations times. May be requested to open early or offer some sor t of grab-n-go breakfast option.
q Create specials for the duration of the team stay with them in mind. q Inexpensive appetizer plates: wings, chicken fingers, etc.…small salads. q Pizza specials. q Create a team meal menu to offer at reasonable price. Pre-game meal, post-game snacks. q Adver tise and market the specials both on the menu and in bar. q Utilize QR codes to help adver tise specials-post at front desk and bar/restaurant.
q Post tournament brackets and fill in accordingly. Each shift to help fans and teams follow tournament results. q Have tournament schedules available for guests and staff so we are prepared for down times when teams and fans have free time. q Coordinate with engineering to see if you can pick up any local televised events or tournaments.
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