C O L L E G I A T E S P O R T S
HOUS K E E P I NG
q Assign the rooms to multiple housekeepers if the group is due in earlier in the day. q If all request stay over service, same thing to spread out the workload. q Anticipate the stay with putting extra towels, shampoo etc. in the rooms prior to arrival. q If the group will be using the sofa bed, you can pre-make the sofa bed. q Offer incentives to coach or chaperone to pick up garbage in their own room and give pizza on one night for their effor ts.This reduces Houseman time in one room. q Ensure laundry is staffed and pool towel inventory levels are sufficient. q Additional Housemen/Lobby attendant hours may be required during large tournaments.
D I N I NG OUT L E T S
q Ensure the Suite Shoppe is fully stocked-candy bars, sodas, energy drinks, Starbucks, aspirin-don’t lose an oppor tunity for additional revenue
COMP S E RV I CE S
q Ensure breakfast and managers reception adequately staffed and prepped for large groups. Is there a need to open a second breakfast area or earlier based on game/competition times. q Large batch cocktail for the bar to promote for team colors. q Posts any instructions or regulations for Atrium use. ACCOUNT I NG q Most Collegiate Universities will be set-up or request to be set-up with direct bill or send a purchase order. q At the conclusion of the event, back-up with signed BEO’s and banquet checks should be sent to the directed person/people for payment.
Made with FlippingBook - Online Brochure Maker