H I G H S C H O O L S P O R T S
KEY DEPARTMENTS AND RESPONS IBI L ITI ES
S A L E S
B E L L M A N Ensures driveway in front of hotel clear for bus arrivals Instructs bus drivers on parking upon arrival
Contracts group business Attends pre and post con meetings Details group resumes Confirms billing procedures Created team invoices Details banquet event orders Attends welcome stations upon arrival of team
F R O N T D E S K / G S R
Check-in and check-out of coaches and team Block group rooms according to team instructions Pre-register and pre-key of team rooms Distributes welcome letter
Routes amenity sheets to kitchen and suite service for delivery If commissionable to an intermediary, ensure event is set-up properly in all systems Brand points incentive, set-up properly in the system H O U S E K E E P I N G Ensures rooms are ready on time with requested items Ensures laundry has sufficient inventory of pillows, towels, etc. Staffs lobby attendant and suite cleaners accordingly
R E S TA U R A N T Posts/creates specialty meal selections QR codes for menus Posts brackets for tournaments Posts specialty legal beverages for parents
B A N Q U E T S Set up and service of meals and training rooms
C U L I N A R Y Menu creation to appeal to large teenage groups and parents Ensures proper staffing in kitchen for large tournaments
S E C U R I T Y
Ensures all curfews are met Ensures are team guidelines are adhered to Maintains a pleasant atmosphere for hotel guests
C O M P S E R V I C E S Ensures breakfast and managers reception adequately staffed Posts any instructions or regulations for Atrium use
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