WHISTL NEWS
Whistl Fulfilment boosted by two new hires
Whistl announces strategy to achieve Net Zero by 2045 A pragmatic science-based approach to reduce emissions is being adopted, with the short-term aim of a 21% reduction by 2030 en route to zero emissions by 2045.
Boom in traffic to the USA
Not one, but two of our Contact Centre leaders were shortlisted for Outsourced Team Manager of the Year in the prestigious 2023 UK National Contact Centre Awards. Congratulations to James Moor and Matthew Scorer who enjoyed the glittering Awards Ceremony at Old Billingsgate in the City of London, hosted by Claudia Winkleman.
Our extensive decarbonisation programme covers our vehicle fleet , facilities and waste management with net zero training for our employees plus collaboration with our suppliers through a comprehensive Supplier Engagement initiative.
Michael Boulton MD, Whistl International
In 2023, Whistl has enjoyed significant growth in traffic to the USA, now the largest shipping destination for the UK export market. The uplift is across every stream into the USA, covering multiple products and services in Mail, eCommerce tracked parcels and Express parcels. Whilst growth is across-the-board, the launch early this year of our new fast, tracked UK-USA service has led to a surge in eCommerce volumes from UK SMEs. “The path to successfully growing cross-border volumes is to provide UK exporters with choice to cater for varying basket values”, commented Michael Boulton, MD of Whistl International. “We aim to provide best cost options whilst delivering world-class communication and approaching customers with absolute transparency. That accounts for out rapid
Fliss O’Hara Commercial Director
Michael Leeson Director of Operations – Fulfilment South
Whistl is now rated silver on the global EcoVadis platform , which evaluates companies on their environmental performance and corporate social responsibility. The platform is used by procurement
Whistl named a Business Superbrand
Whistl Fulfilment has strengthened its senior management team with the recent addition of two experienced industry professionals. Fliss O’Hara has joined us as Commercial Director to spearhead our drive into the mid-market eCommerce fulfillment sector. It’s a market she knows well, having spent 13 years at Clipper Logistics latterly as Director of Business Development. “Whistl’s move into eCommerce fulfilment in recent years has been very successful, working with brands and retailers and growing with them. Its ability to support a customer on every step of the journey from acquisition through to carrier delivery management is unique and I look forward to working with the team to drive forward its ongoing success”, commented Fliss. At the same time, Michael Leeson has been appointed Director of Operations – Fulfilment South for Whistl Fulfilment, overseeing operations at our Rushden, Northampton and Lutterworth sites. He joins after 15 years at Monsoon Accessorize, most recently as Logistics Director. “Michael brings first-class operational expertise which will enable us to drive forward our growth plans for Whistl Fulfilment. We’re investing in our capabilities and both Michael and Fliss will reinforce our presence in the eCommerce fulfilment sector”, said Nick Wells, Executive Chairman of Whistl.
professionals to compare suppliers, and Whistl is now in the top 20% of 85,000 companies rated worldwide. Our launch of new ESG initiatives such as our Supplier Charter contributed to a 10% rise in our EcoVadis sustainable procurement and ethics ratings. “Securing silver from EcoVadis reflects the hard work across the whole company as part of our ongoing strategy to operate as a sustainable business”, said Executive Chairman Nick Wells.
Whistl has been recognised as a Business Superbrand by the world’s largest independent authority on branding, Superbrand. Superbrand status cannot be applied for, only arrived at by an expert panel of marketing leaders in tandem with a survey of over 2500 UK business professionals. Brands are judged against three criteria. • Quality: does the brand provide quality products and services? • Reliability: can the brand be trusted to deliver consistently? • Distinction: is it well-known in its sector and suitably different from its rivals? “This is an incredible award for the Whistl team”, said Executive Chairman Nick Wells. “Everyone at Whistl is a brand ambassador focused on providing quality service and delivering consistently for our customers. This award is recognition of those efforts”.
acceleration into the US market, which has been gathering pace throughout 2023”.
Whistl Doordrop Media has been validated as a JICMAIL Platinum partner for a third year. Platinum status is only awarded to organisations who are exemplary in their use, application and advocacy of JICMAIL data. Their data is embedded in Doordrop Media’s methodology for planning, targeting, distributing and reporting on doordrop campaigns.
Whistl Magazine • Summer 2023 10
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Whistl Magazine • Summer 2023
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