SPE 2023
documenting and storing student complaints and grievances. Complaint records are saved on the administrative drive, where they are securely stored and easily accessible for reference and review when needed. Additionally, student complaints and grievances are also included in the individual student's academic file. This ensures that a comprehensive record of the complaint and the subsequent resolution is maintained for reference and future assessment, if required. Sumner College is committed to addressing student concerns in a timely and appropriate manner, striving to ensure fairness, confidentiality, and transparency throughout the complaint and grievance resolution process. By documenting and maintaining a record of student complaints and grievances, the college demonstrates its commitment to accountability and continuous improvement in providing a supportive
SPE 2023 PN Program
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