VOL. 4, ISSUE 3 | JUNE 2025
Update Payor Groups for Existing Payors: What You Need to Know Continued from page 10
Changes to Payor Group mappings can have broad impacts across the Empower RCM system. XiFin encourages customers to review all downstream dependencies carefully and use the referenced reports to ensure a smooth transition. If you need support or want to validate your changes, please contact your XiFin Customer Success Manager (CSM) team or your Customer Account Manager (CAM) if your organization is an outsourced billing services customer.
Important Considerations Before making the update, consider potential impacts. Following is a partial list of key considerations; to see a complete list, go to the XiFin Customer Community and search the Libraries for “Considerations” or “Updating Payor Group.” ■ Accession / Super Search or EP Search ■ Review Saved Searches ■ Replace references to “DNU-” Payor IDs with the new Payor ID ■ Client / Billing Rules ■ Run the “FM Client Billing Rules” BI report ■ Review all tabs and update any billing rules using a “DNU-” Payor ID ■ Client / Payor Exclusions ■ Run the “FM Client Payor Exclusions” BI report ■ Identify and replace “DNU-” Payor IDs as needed ■ Client / Pricing Configuration ■ Run the “FM Client Pricing” BI report ■ Look for “DNU-” IDs in the Override Payor ID from External Interfaces field and update them appropriately
Visit the XiFin Customer Community Libraries and search for “Updating Payor Group” or “Considerations” to access the full list of considerations.
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