VOL. 4, ISSUE 3 | JUNE 2025
Maximize Revenue Potential: Three New Customer Success Stories Showcase XiFin’s Impact on Market Access and Revenue Cycle Management At XiFin, we’re committed to empowering healthcare organizations with data-driven solutions that optimize reimbursement, reduce denials, and improve operational efficiency. We’re excited to share three recent customer success stories that highlight how our innovative Empower RCM with embedded AI drives measurable results across diverse diagnostic and laboratory settings. 1. Unlocking Market Access: Data-Driven Insights for Reimbursement Success A molecular diagnostics laboratory faced persistent challenges expanding payor coverage due to high denial rates, timely filing issues, and unclear Medicaid policies. Partnering with XiFin enabled the lab to harness real-time RCM data and sharpen its market access strategies. Key Results: ■ Reduced Denials: Proactive appeals and targeted policy adjustments cut denials and accelerated reimbursements.
■ Stronger Contracts: Data insights supported negotiations for improved in-network agreements and higher reimbursement rates. ■ Enhanced Compliance: Ongoing monitoring improved audit readiness and regulatory compliance.
■ $2 Million Revenue Recovery: Discrepancy reporting identified a significant underpayment, successfully recovered.
2. Integrated Health System-Based Laboratory Network Speeds Up Error Resolution with XiFin Empower AI
Leveraging XiFin’s embedded AI and specialized Exception Processing (EP) Workgroups, a leading health system laboratory network reduced the time needed to fix billing errors by over 40%. The AI prioritizes claims based on reimbursement probability and assigns them to the most effective team members— streamlining workflows and improving visibility. Key Results:
■ Minimized Multiple Touches: Reduced redundant work on the same claims. ■ Improved Process Visibility: Managers can track exception volumes and team productivity with ease.
■ 40%+ Reduction in Error Resolution Time ■ Elimination of Manual Report Sorting: Work queues are pre-assigned, enabling team members to focus immediately on exceptions.
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