VOL. 4, ISSUE 3 | JUNE 2025
Maximize Revenue Potential: Three New Customer Success Stories Showcase XiFin’s Impact on Market Access and Revenue Cycle Management Continued from page 12
3. Precision Diagnostics Company Boosts Revenue Cycle Efficiency and Revenue for Complex Tests After acquiring a complex laboratory test that used outsourced billing and that relied heavily on manual processes, this diagnostics company opted to take advantage of the automation in Empower RCM and transitioned the test’s billing in-house onto its existing Empower RCM instance—realizing dramatic improvements in cost, accuracy, and reimbursement. Key Results:
■ Better Financial Forecasting: Integrated data enabled precise revenue projections. ■ Optimized Collection Strategies: Payor-specific targets and automated workflows maximized reimbursements.
■ 12% Increase in Average Sales Price (ASP): Improved payor management and appeals strategies led to $50 more per test on average. ■ 50% Reduction in Billing Costs: Automation and insourcing cut billing expenses by half. ■ Higher Efficiency and Fewer Errors: Automated prior authorization, eligibility, and documentation processes improved claim accuracy.
Would you like to know more about capabilities your organization might not be taking full advantage of? Are you interested in sharing your organization’s success story? Contact your Customer Success Manager (CSM) team. If your organization is an outsourced billing services customer, please contact your Customer Account Manager.
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