VOL. 4, ISSUE 3 | JUNE 2025
How Real-Time Connectivity Supports Financial Success Continued from page 15 Patient and Provider Portals: Driving Engagement and Efficiency Integrated patient and provider portals enhance engagement and ensure streamlined processes, improving referring physician and patient satisfaction and financial performance. Real-time access to claim information enables providers to track order and claim status, ensuring transparency in the reimbursement process. In addition, billing teams can identify and correct errors before claims are submitted, reducing denials. Patient Portals Offer:
■ Secure Access to Statements: Patients can log in to review their financial obligations and previous invoices. ■ Convenient Payment Options: Online payment capabilities streamline the collections process and support payment plan setup.
■ Paperless Billing Enrollment: Patients can opt for electronic statements, increasing convenience and reducing administrative costs. ■ Upfront Cost Estimates: Patients gain visibility into their expected financial responsibility before testing, reducing billing surprises.
Enhancing Financial Performance with API Integration XiFin’s API-enabled solutions give providers access to the tools they need to improve financial performance and operational efficiency, including:
■ Seamless System Integration: Enables interoperability between systems, provider networks, and payors, ensuring real-time information exchange. ■ Streamlined Communication: Reduces the need for back-and-forth follow-ups by ensuring clean, accurate claims submission. ■ Reduction in Manual Processes: Minimizes manual data entry and reconciliation efforts, reducing administrative costs.
■ Automated Error Resolution: Detects errors early and automatically updates claims before submission, reducing denials and improving cash flow. ■ Supports Compliance: Supports price transparency requirements and Good Faith Estimates under the No Surprises Act.
Bridging the Gaps Between Finance, RCM, and IT Teams As healthcare providers strive to improve financial performance while managing increasing regulatory demands, real-time connectivity via APIs and portals is essential. Forward-thinking healthcare leaders prioritize interoperability by integrating API-driven workflows that connect finance, revenue, and technology teams.
By leveraging APIs and Empower RCM’s advanced capabilities, you can eliminate inefficiencies, reduce administrative burdens, and improve financial performance. Not sure if you have the expertise to tap into APIs? Contact us to discuss how one of our IT services partners may be able to help.
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