VOL. 4, ISSUE 3 | JUNE 2025
PRODUCT UPDATE
Three Recent Enhancements Now Available in XiFin® Empower RCM XiFin continues to evolve Empower RCM based on customer feedback and industry needs. This article highlights three recent enhancements that improve portal communications, streamline appeals, and offer greater flexibility with CMS-1500 claim submissions. 1. Patient and Provider Portal Announcements A new Client and Patient Announcements screen has been added to make it easier to communicate timely information directly within the Empower Patient Portal and Empower Provider Portal . This enhancement allows your team to post standard updates, such as hours of operation, as well as urgent messages, such as weather-related closures. Announcements appear: ■ Before logging in to the Empower Patient Portal ■ On the Home tab after logging in to the Empower Provider Portal When setting up a new announcement in Empower RCM, it must include an effective date and an end date. To access the new screen: File Maintenance > Portals Management > Client and Patient Announcements
Your XiFin SSO Administrator must provide access to this new screen. Access Levels: ■ Read Only: View announcements ■ Read/Write: Add or delete announcements
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