VOL. 4, ISSUE 3 | JUNE 2025
2. Appeal Letters Now Usable as Cover Sheets for Appeal PDFs We’ve enhanced the Document Maintenance screen to allow an Appeal Letter to serve as a cover sheet for Payor Appeal PDF forms. Previously: You could use either a letter or a PDF form Now: You can use both—for more complete appeal packages. Set-up is easy: ■ Navigate to File Maintenance > Product Update: Three Recent Enhancements Now Available in XiFin® Empower RCM Continued from page 8
Document Maintenance ■ On the Payor PDF Form, select an Appeal Cover Sheet from the new dropdown This enhancement is
supported on the: ■ Accession Single Statement screen ■ Accession Super Search screen ■ EP Search screen
Reminder: Attachments for the appeal must be associated with the Payor Appeal PDF Document.
3. Generation of the Background Form for the CMS-1500 Statement Format
Responding to customer requests, XiFin Empower RCM now supports printing CMS-1500 data directly onto system- generated red background forms through the Non-Client Statement Engine. Why it matters: ■ Simplifies submission for payors that no longer require original red-ink forms ■ Gives you the option to generate the entire CMS-1500 form digitally A case is required for EDI to add these new submission services.
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