Nomination 2) Vené knows a lot about everything. If she doesn't, she figures it out, ask questions, does research, and doesn't give up until she finds an answer. Shellie Snyder Wildcat Way: Knowledgeable Shellie has a wealth of knowledge regarding contracts and is always very helpful with any issues. Stuart Thompson Wildcat Way: Knowledgeable Stuart has used his extensive knowledge to effectively manage as AVP of Facilities. This institutional knowledge and understanding of state and CWU processes has improved service levels and responsiveness. His depth of knowledge serves to inspire confidence in his leadership team. Eric Twaites Wildcat Way: Knowledgeable I am writing to enthusiastically nominate Assistant Chief Eric Twaites for the Wildcat Way knowledge category in recognition of his exceptional performance and contributions as not only an Assistant Chief in our organization but also a parking king. Eric exemplifies the highest standards of professionalism, dedication, and customer service, and his commitment to excellence is truly commendable. When it comes to customer and co-worker assistance, Eric consistently demonstrates his readiness to assist in any situation. Whether it's addressing customer concerns or supporting his colleagues, Eric's proactive and helpful approach is truly remarkable. He goes above and beyond to ensure that everyone's needs are met, consistently striving to provide exemplary service to both internal and external stakeholders. Eric's commitment to accuracy is unparalleled. He consistently completes tasks with meticulous attention to detail, ensuring that every aspect is handled flawlessly. His commitment to accuracy is not only reflected in his own work but also in the guidance and support he provides to his team members. His
expertise and precision contribute significantly to the overall effectiveness and efficiency of our operations. In terms of knowledge and expertise, Eric is truly well- informed. His deep understanding of our organization's policies, procedures, and relevant industry knowledge is a testament to his continuous efforts to learn and stay up to date. He possesses an impressive wealth of knowledge and willingly shares it with others, making him an invaluable resource within our organization. When confronted with challenging questions or unfamiliar situations, Eric's confident demeanor and his commitment to finding accurate information make him a trusted source of guidance. Eric's communication skills are outstanding. He consistently demonstrates excellent interpersonal skills and a positive attitude when interacting with customers and colleagues. His ability to express himself clearly and concisely, coupled with his willingness to assist, creates an environment of trust and reliability. When someone seeks assistance, Eric's familiar words, "I can help" or "Let me find out," serve as reassurance that their needs will be met with utmost professionalism and efficiency. Moreover, Eric's commitment to continuous learning is truly commendable. He actively seeks opportunities to expand his knowledge and skills, even stepping outside his comfort zone to learn new technologies and practices. His drive to enhance his capabilities and embrace new challenges not only benefits himself but also inspires those around him to strive for growth and improvement. In conclusion, Assistant Chief Eric Twaites embodies the qualities and characteristics that align perfectly with the criteria outlined for the Wildcat Way knowledge category. His unwavering dedication to customer service, accuracy, and continuous learning make him a true asset to our organization. I wholeheartedly recommend him for this prestigious recognition.
Knowledgeable
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