knowledge base is unsurpassed. He is always responsive to the needs and concerns of departments even when a solution is not easily attained. He will be greatly missed in the EMCS shop, but his experience and personality will be invaluable in his new position with Capital projects. Katie Look Wildcat Way: Welcoming, Inclusive, Knowledgeable, Responsive Nomination 1) Katie always demonstrates her inclusivity and responsiveness towards internal and external customers. She is very quick to respond to any question or issue that may arise and makes the customer feel welcomed and inclusive. Katie works very hard at understanding and obtaining as much knowledge as she can to assist in whatever issue may arise. If she does not know an answer, she will make sure she connects with the right people instead of forwarding the customer around. She is very consistent in following up with the customer to make sure the outcome matched the expectation. Nomination 2) Katie always has a smile on her face! She is always happy to see you. I've never seen her get flustered when under stress, only smile through it. I have worked at CWU for years, but I still go to her for help. She is very knowledgeable for her age and short time she has worked at CWU. I can always trust her to get the job done and done quickly! She is truly amazing! Nomination 3) I've reached out to Katie a few times with some questionable charges and every time she is so quick to respond. She not only responds in a very quick manner, she also delivers a resolution in a timely manner. She doesn't hesitate to reach out to the appropriate people who may have the answers. Even though I haven't met her in person, she is so friendly through email and I make sure to reach out to her first with any questions I may have. Shane Rhoden Wildcat Way: Welcoming, Knowledgeable, Responsive, Proud Shane always welcomes new employees with a positive attitude. He brings vast knowledge and skillset to the University.
He will respond to all requests and always likes to contact the client personally. He takes pride in his work. Evan Roe Wildcat Way: Welcoming, Inclusive Evan, as a newer employee with in FMD, immediately took a supportive role with our new student and temp hires for the summer. Evan is always willing to reach out to others that are new and helps bring them into the group. He creates a welcoming and supportive environment through his open demeanor and willingness to include others. Erin Sargent Wildcat Way: Welcoming, Inclusive, Knowledgeable Erin Sargent highlights the Wildcat Way with her outstanding knowledge, bubbly demeanor, and genuine inclusiveness. Her go-getter attitude and quality contributions have made a significant, positive impact on our team. Erin is always warm and approachable; she is constantly reaching out to students and staff members just to see how they are doing, provide guidance, or provide technical help. Her depth of knowledge in accounting, state reporting, fiscal notes, and financial statements is truly commendable, and her willingness to share that knowledge has greatly enhanced the success of the University. Erin’s patience and willingness to help others, even during busy periods, are qualities that set her apart. Her positive attitude and enthusiasm create an atmosphere where everyone feels valued, supported, and motivated to give their best. Thank you, Erin, for modeling the Wildcat Way! Tina Short Wildcat Way: Knowledgeable, Responsive Tina steps up to take on any project or challenge presented to her. She takes initiative and is always willing to help everyone around her. Her knowledge in systems, processes and change management make her an extremely valuable member of the CWU community.
2 – 4 Wildcat Way Combinations
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