of her new partner to show her how to do it – how to pick up the phone, how to set appointments, and how to make approaches. When you’re developing a new business partner, you tell them, “We’re going to make calls now, and it’s going to be awesome. I’m going to show you how. We’re going to go through approaches. You’ve got to figure out what feels right to you. You don’t need to sound exactly like me, but you do need to know how I do it.” Success means locking arms with your team wherever they are . Getting in the trenches sometimes means being part of their lives and being patient until the timing is right for them. Director 2 Courtney Danehower was on my chicken list because she intimidated me. She is a vice president of an insurance company and very successful in her career — smart, driven, and exactly the kind of person I wanted to lock arms with. Last October, I finally got the guts to call her. She came over to my house, and she set up her shopping account. I could
up for this group is a commitment I made to them, and it’s a commitment they made to me. All of these women have told me that if it weren’t for Rise and Grind, they probably would have parked their Melaleuca car a while ago. I love the hashtags on social media posts about these meetings: #StayInTheCar, #CrankItUp, #AccountabilityIsKey, and #WhoNeedsSleep? So what are your expectations for your new team members when you’re helping them get started? Do you believe enough to give them the tools to meet those expectations? If we don’t do that enough as leaders, then nobody shows up and we’re disappointed. But there wasn’t anything set from the get-go! Set expectations, get in the trenches, and develop leadership within your business. You need to lock arms with your team, assure them they’re in the right place, and then breathe that belief into them. It’s easy to forget how important our own story is sometimes. A Director 3 who was very close to Director 4 asked
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She ran in under 17 minutes and finished strong.” That was because he was pouring love and belief into her rather than nitpicking and pointing out every little thing she was doing wrong. You have to set expectations, you have to make a game plan, and you have to dive in. If you promise someone the world, you’ve got to give them the world if they show up. To do that, you have to show up. The strategy has to be in place, and you have to execute. I tell people, “If you want to run or sprint, I’m going to run or sprint with you. If you want to walk, I’ll walk with you. But if you want to crawl, I’m not crawling with you. You’re on your own.” We’ve paid off $60,000 of credit card debt. We’ve paid off our student loans, and we’re paying cash for our pool. We visited my best friend in Seattle and paid cash. We went to Aruba this summer and paid cash. We have changed our own lives, and we have the ability to change someone else’s life. So do you! You just have to commit to the process and be willing to really lock arms with someone!
with this business.” She said, “You think?” I said, “Yes, I know we could.” She hesitated, so I suggested we meet for coffee and conversation, and she said yes . Then she canceled on me four times for coffee! We think the problem is us, right? But it often has nothing to do with us. She was going through some major life changes, and
she’s thinking about how she can make $100,000 at Melaleuca! I know sometimes this business can be frustrating because we see potential in people and want success for them so badly. But you have to love people wherever they are in their journey. My daughter started running cross country and had yet to complete a two-mile run without stopping. She had also been struggling at soccer because even though she’s playing on a top-tier soccer team, she had not been hustling. So my husband was taking videos of her at soccer, and afterward he would show them to her and say, “Do you see what you’re doing wrong here? Do you see how you should be positioned over here?” I had recently attended an event where Darrin Johnson shared a story about just believing in people. So I came home and told my husband, “You’ve got to build her up and let her know how amazing she is and what gifts she has.” So he did. He started instilling that belief into her, and she played her best soccer game ever. And then he texted me this morning, “She did amazingly well in cross country today!
me, “Do you ever get stuck?” I laughed and said, “I sat at Director 4 for six months,
that’s why she kept canceling on coffee! Every single month I reached out to her and asked, “Court, is the timing better for us to connect?” The answer was always no . Then a month ago she texted
Success means locking arms with your team wherever they are. Getting in the trenches sometimes means being part of their lives and being patient until the timing is right for them.
maybe longer! You’re going to get through it, and we’re going to do it together.” It was a critical moment of building her belief in her ability to build the business. You’ve got to be in the trenches. If you’re not enroling customers, if you’re not developing Directors, how can you teach others to do that? Director 2 April Moore Johnson and I met at Starbucks to sit and make calls together with her new business partner. April was brave enough to lean into that discomfort and make calls in front
see her mind spinning with the same thoughts everybody thinks but doesn’t tell me: “Oh, my gosh, I would love to have your life. I would love to have that time freedom, and I would love to have the financial benefits that you have, but I could never do that. I work full time. I have kids. We have extracurriculars. My daughter does competitive gym.” They talk themselves out of it! So I immediately said to her, “We could do amazing things
me, “Hey, I think you’re presenting at my friend’s house tonight because I just got invited to come listen to a Melaleuca Overview. I’m coming, and let’s talk.” So after that evening, we set up a firm date. We mapped out what it would look like for her to make an extra $1,000 a month. She came to Super Saturday – our events are motivating! – and she got the Melaleuca fever. Now she’s not just thinking about an extra $1,000;
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