Great Customer Experience Program
During the GCE session, the Blue Hills Honey team proved to be as warm and welcoming as their golden product. Their enthusiastic participation, willingness to learn, and heartfelt stories made a lasting impression on Gena and other participants. From the hive to the plate - especially in their on-site café - every touchpoint reflects their dedication to excellence. Visitors can enjoy delightful dishes made with local produce and learn about the unique flora and fauna that make Tasmanian honey so special.
your taste buds straight to the streets of Bangkok. Whether you’re in the mood for a juicy, gourmet burger or a flavourful, spice-infused Thai meal, Easy Tiger’s talented chefs ensure every dish reflects a passion for quality and taste. Complementing food offerings is the Thirsty Tiger Brewery, where exceptional craft beers are born. The brews are crafted with creativity and precision, offering a selection of unique flavours that cater to both locals and travellers searching for a distinct Tasmanian beer experience. Each pint poured embodies a commitment to brewing excellence. Beyond food and drink, the heart of Easy Tiger lies in its fantastic staff. They are more than service providers; they are creators of the vibrant, welcoming atmosphere that our patrons love. From the chefs innovating in the kitchen to the bartenders serving with a smile, the team plays an integral role in making every visit memorable. Below is a testimonial from the Easy Tiger team on their involvement with the GCE program . “At Easy Tiger, we’ve had the pleasure of working closely with the THA through their GCE support program, which includes Business Health Checks and Venue Awareness Sessions. These tailored sessions have been extremely valuable for our team. The Business Health Checks offered a clear external view of our operations, helping us identify improvements in service, workflow, and communication. The Venue Awareness Sessions stood out – they deepened our team’s understanding of the guest experience and how every role shapes the overall atmosphere.
Cross-promotion and exceptional service are key ingredients in Blue Hills Honey’s business, which the team discussed during their session. The program has helped them further refine how they tell their story, greet guests, and share their passion for Tasmanian honey with the world. Blue Hills Honey isn’t just selling honey, they’re offering a taste of Tasmania’s wilderness and a heartfelt family story that continues to inspire.
North and North East
Over the past few months, we have been actively reaching out and engaging with numerous Tourism and Hospitality businesses in the North and Northeast of the State. The THA’s GCE support program continues to be highly sort after and is held with great esteem within the industry. One venue we have worked closely with since they opened in 2023 is Easy Tiger in St Helens. Easy Tiger is not just about great entertainment; it thrives on offering an extraordinary culinary and beverage experience, courtesy of two amazing kitchens and the in-house Thirsty Tiger Brewery. The kitchens are renowned for whipping up some of the best burgers in town, alongside authentic Thai dishes that transport
DAVE NOONAN WITH EASY TIGER’S JASON UNWIN & YVETTE RANCE
Daz has consistently brought practical insights, positive energy, and an authentic understanding of our industry. What started as professional guidance
29 Tasmanian Hospitality Review June/July Edition
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