Premier Flooring Retailer | D3 | 2024

TABLE of Contents

Premier Flooring Retailer D3 | 2024

04 Three Stages of Leadership Scott Humphrey 06 Revamping Premier Flooring Retailer 08 Does Your Business Have An Injury and Illness Plan? Stacy Eickhoff 12 You Are Your Companies Mirror Tom Jennings 14 High-Def Color Technology 16 Beyond the Plank 18 The Basics of Overtime Jeffrey W. King 22 How To Get Really Good at Sales Bill Murphy Jr. & Carl Phillips 24 Standards are like Toothbrushes Lewis Davis 26 Rapid RH L6 The Evolution of Moisture Measurement Jason Spangler

66 Design Trends… Do They Really Matter? 67 Get Connected 68 Fostering a Strong Company Culture Through Leadership Training Freida Staten

31 Understanding & Selling to Generation Z Lis Calandrino 33 FCEF Penny Donation Program 38 12 Ways to Increase Your Bottom Line Margo Locust 40 Gearing Up for Success The Benefits of Flooring Specific Software Chris Ogden 44 Metroflor introduces three trend-driven WPC Collections 50 DispatchTrack Last Mile Delivery Software 52 The Future of fcB2B Jim Buckles 54 How, Why & When of using A 3rd Party Flooring Inspector Robert Blochinger 64 Millennial vs Gen Z Shopping Habits Mayson Taylor

ON THE COVER: Genesis Authentics from Metroflor; shown here in color Verified. The proprietary ISOCORE Technology provides a strong, lightweight, and dimensionally stable WPC core that’s the foundation of all Genesis waterproof WPC floors. FX2 Surface Protectant provides premium abrasion resistance and superior stain repellancy. The attached IXPE underlayment absorbs sound and provides warmth and comfort underfoot.

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